Ali Reviews - How to manage your reviews
Managing customer reviews is a crucial part of maintaining a positive online reputation and improving your products or services
In Manage reviews tab, you will be able to view all products reviews and process actions with those reviews
Manage media: Modify all reviews' medias (photo, video) of your reviews
Manage reviews
Select View by reviews to modify all products' reviews or View by products to modify review of each specific product
- Published: reviews that visible on your storefront
- Unpublished: reviews that are invisible on storefront
- Pending: reviews were written by your customers via Review Widget or Auto request/ Manual request
Monitor Questions and Answers
A Q&A section provides a platform for customers to engage with the brand and with each other. It encourages a sense of community and can lead to increased user interaction and loyalty. Learn more about this from here.
You will be able to manage all the questions from your customers, decide to publish it into your store and answer the question privately/ publicly
If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io
Related article:
How to reply reviews
How to share reviews to social network platform such as Facebook, Twitter, Pinterest
Copy reviews from one product to others
In Manage reviews tab, you will be able to view all products reviews and process actions with those reviews
Manage media: Modify all reviews' medias (photo, video) of your reviews
Manage reviews
Select View by reviews to modify all products' reviews or View by products to modify review of each specific product
- Published: reviews that visible on your storefront
- Unpublished: reviews that are invisible on storefront
- Pending: reviews were written by your customers via Review Widget or Auto request/ Manual request
Monitor Questions and Answers
A Q&A section provides a platform for customers to engage with the brand and with each other. It encourages a sense of community and can lead to increased user interaction and loyalty. Learn more about this from here.
You will be able to manage all the questions from your customers, decide to publish it into your store and answer the question privately/ publicly
If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io
Related article:
How to reply reviews
How to share reviews to social network platform such as Facebook, Twitter, Pinterest
Copy reviews from one product to others
Updated on: 08/03/2024
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