Since the latest update on (fill ngày vào) , We have some changes in our Pricing plans. More detail could be found here.

In the previous version, Manual written reviews are not included in total reviews. However, from this version, we decide to calculate the Manual reviews in the total reviews. There are some notes you need to know:

Limitation of reviews per product

Each plan will have its own limitation, all reviews will be counted in total number of reviews including Manual written reviews

- Starte: 500 reviews / product (including from AliExpress, CSV file and manual reviews)

- Essential: 1,500 reviews / product (including from AliExpress, CSV file and manual reviews)

- Premium: 10,000 reviews / product (including from AliExpress, CSV file and manual reviews)

- Enterprise: 50,000 reviews / product (including from AliExpress, CSV file and manual reviews)

What happens when you reach Review limitation

If you have reached the review limitation, you won't be able to import more reviews from Ali Express, CSV and won't able to approve the Manual reviews written by your customer.

--> To continue to get more reviews, please consider to upgrade to a higher plan

Importance note for old users

If you are using Ali Reviews before the update on (điền ngày), you are able to publish/ show all the reviews even though you have more reviews than the limitation.

For e.g: You are in Starter plan which allow you to have 500 reviews/ product.
- You import 400 reviews from Ali Express
- You have 150 manual reviews written by your customers
--> In total: you have 550 reviews which are more than your current plan's limitation

In this update: You will be able to publish all 550 reviews. But once you unpublish any review, it cannot be published again. If you want to have more reviews, please consider to upgrade to higher plan

IMPACT ON LIMITATION WHEN UPGRADING/DOWNGRADING PLAN

Please refer this article for more details.



If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io
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