When a user makes a purchase for our app and stays for the whole 30-day of billing cycle (after the free trial period or Test charge issued for Development stores), it will be counted to your credit. All records of your referrals will be saved in the Referrals History tab. You can track the status of each referral.

From here, you can manage all the stores that you referred to Ali Reviews and their status.

Store domains: listed all stores which installed Ali Reviews via your referral link

Campaign: the campaign you used to promote the app

Plan charge: the referral users must use Paid plan to be counted as a successful referral

Eligible duration: The referral users must use the app for at least 30 days. After passing this duration, it will count as a successful referral. If the user stops using the app (Pause plan, Close Store, downgrade to Free) in between this period, the status will change to Fail. Whenever, the user activate the Paid plan, it will start to count from the start.

- In progress: the referral stores which have not finished the 30-day of first paid subscription

- Successful: the referral stores which completed the first paid subscription

- Fail: referral stores which stop the paid subscription during the eligible duration (30-day)

For some situations, you refer the app for some clients, but they do not show on your Referrals history. Please kindly check this article to know some common reason for that.

Should you need further support, please feel free to contact us via live chat or email us at support@fireapps.io
Was this article helpful?
Thank you!