Our affiliate session have a life of 30 days. It means that when your customers click on your referrals link, within 30-day if they subscribe for the paid plan and keep the app for a month, it will count on your referrals

There are some situations when it does not count a user as your commission:

If a user clicks on your affiliate link and comes to the site, but then closes it and clicks on another affiliate link, the most recent link will be the affiliate ID that gets credit for any sales.

Customer purchased a Paid plan after 30-day clicking on your link.

These situations are rare and unfortunately just a reality of being an affiliate, it's standard for every affiliate program.

Should you need further support, please feel free to contact us via live chat or email us at support@fireapps.io
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