HOW TO IMPORT SAMPLE REVIEWS

STEP 1 

Go to Collect reviews >>Click on Collect from Ali Express or select from Sample Library

Choose desired product(s), and click on Import Reviews button on the left side.



Note: You are allowed to import sample reviews in bulk as shown in the below image.



STEP 2

There are 3 sub steps required to import file CSV successfully:

Download template .csv file to your computer (if you haven't had it, or you want a total new template).
Edit it with any available spreadsheet tool (Google Sheet, Microsoft Excel, Apple Number, etc.)

Note: If you use Macbook, you should upload/edit you file in Google Sheet to avoid getting format error. Then download file again from Google Sheet, save it as CSV format

Choose CSV file to import review, and click on Go to Settings button.



Note:

Only CSV file format is accepted when uploaded.
In case you got problem when uploading, please refer to this related article to fix it.

STEP 3

Import Settings dialog box will be shown, and it will copy all default settings you configured in Import Settings section. To change these default settings, please refer to this article
Change the Settings if needed, then click on Import Review button.

RESULT

Reviews imported from sample reviews file should be displayed like the following where Source column shows Sample.



Should you need further support, please feel free to contact us via live chat or email us at support@fireapps.io
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