In order to use the Import Review via AliExpress feature, you will need to install temporarily a local Chrome extension. We expect that the official Chrome extension version will be available in the coming weeks (depends on Google's Extension team), and we will inform you properly when it is ready.

NOTE: make sure that you are using the format link like the following when importing review: https://www.aliexpress.com/item/1005001839838119.html

Here are the instruction videos for Windows users and Mac OS users.

Below are the details steps to install the local extension and troubleshoot further problem (if any)

STEP 1: Download the local extension into your machine.



STEP 2: extract the downloaded extension in your machine.

- For Mac OS users: just need to double click on the downloaded file to extract.

- For Windows users: please right click on the file, then simply click on "Extract All..." button if you do not have any compression app.



OR choose "Extract to..." if you are using extraction app (like WinRAR in the screenshot)



- For Chromebook and Google Pixelbook, please double click to open the zipped file, then copy the folder "alireviews_extension" inside the zipped file. After that paste it into another folder





STEP 3: click on the overflow button in Chrome browser > More Tools > Extensions



STEP 4: turn on "**Developer mode**" in the top right corner --> Click on "Load unpacked" button. Choose the folder "alireviews_extension"



STEP 5: choose to upload the extracted folder (alireviews_extension), and click on "Select Folder" button to finish your installation.



STEP 6: only if you have installed an Ali Reviews extension previously, please turn off the current live extension. Otherwise, please ignore this step.



STEP 7: Refresh the page (press F5) in Ali Reviews app you are currently in, and then you can start importing reviews normally.

STEP 8: In case above steps do not work, try to refresh the new local extension first (check below image). Then press F5 in Ali Reviews app, and then you can start importing reviews normally. Refer to this video for more details.



If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io
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