Follow these instructions to track how effective the Review request via SMS campaign is.

Checking the Report on Dashboard.

From here, you can view daily, weekly or monthly report

Checking the SMS history.

To view detailed status of each SMS, please go to Review request via SMS --> History

Check this article to understand the status of the SMS

Note: For Undelivered and Fail SMS, you won't get charge for them. There will also have an option to resend those SMS

If you need some more helps, please feel free to contact us via live chat or email us at

Related articles:

1/ How to use Review request via SMS

2/ How to use the Email Request Reviews feature?
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