Please read this article to know what will happen with the reviews when you change your plan.

I. UPGRADE

If you are going to upgrade, you will need to approve charge, and all data will be remained the same, and you can also experience the better features of Ali Reviews.
Please refer our pricing plan here.

DOWNGRADE



There will have some limitations as bellow

- Reduce the number of reviews per products: If it reaches the limit, you won't able to publish more reviews

- Reduce number reviews per import

- Reduce to number orders per month: if the orders per month have reached each plan's limitation, you cannot schedule the Email campaign for the new orders.

- Advanced settings will be blocked for Starter plan, all the settings will be set as default.

- Limit in used of some features: more detailed can be checked on the Pricing page

Note: Reviews will be published according to the plan's limitation.

For example: On Starter, you will have 500 reviews/ product. If your product has 600 reviews, only 500 reviews will be published, the rest will be unpublished. You can manage the reviews before or after downgrading



If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io
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