Ali Reviews - Why does it still get negative ratings even when I set positive rating options before import reviews?
Please be advised that your reviews will be imported based on your Import Settings.
The default settings would include 10% rate of Negative reviews. You will need to change this rate to 0% if you do not want to get Negative rating reviews.
Note: This is the Advanced setting which is only available from Essential plan
Should you need further support, please feel free to contact us via live chat in-app or email us at support@fireapps.io
The default settings would include 10% rate of Negative reviews. You will need to change this rate to 0% if you do not want to get Negative rating reviews.
Note: This is the Advanced setting which is only available from Essential plan
Should you need further support, please feel free to contact us via live chat in-app or email us at support@fireapps.io
Updated on: 08/09/2022
Thank you!