Please be advised that your reviews will be imported based on your Import Settings.

The default settings would include 10% rate of Negative reviews. You will need to change this rate to 0% if you do not want to get Negative rating reviews.

Note: This is the Advanced setting which is only available from Essential plan

Should you need further support, please feel free to contact us via live chat in-app or email us at
Was this article helpful?
Thank you!