Ali Reviews - Why is it not possible to add review widget on Homepage?
When you are trying to add the Review widget, you might face some following issues. Please do not worry, it won't affect much to your widget displaying. Please read detailed information bellow:
Issue 1: Your Review Widget is currently unavailable
Solution: Please go to Shopify Theme Editor, edit and save the settings on Homepage. Then go back to Ali Reviews, reload the page. After that, you will be able to add the Review widget on Homepage via Ali Reviews
Issue 2: Unable to add the widget on Homepage:
According to Shopify, you can only add max 25 sections on your Homepage, if you have reached this number, it won't be able to add the review widget on your Homepage.
Solution: Please kindly delete the unused sections so that you can add the Review section on your Homepage
If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io
Issue 1: Your Review Widget is currently unavailable
Solution: Please go to Shopify Theme Editor, edit and save the settings on Homepage. Then go back to Ali Reviews, reload the page. After that, you will be able to add the Review widget on Homepage via Ali Reviews
Issue 2: Unable to add the widget on Homepage:
According to Shopify, you can only add max 25 sections on your Homepage, if you have reached this number, it won't be able to add the review widget on your Homepage.
Solution: Please kindly delete the unused sections so that you can add the Review section on your Homepage
If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io
Updated on: 06/05/2021
Thank you!