Articles on: Showing Reviews

Can I translate the review content and the widget content?

If your store is written by another language rather than English, or you are selling internationally and want to translate the reviews into multiple languages. This articles will provide more information about how to translate/ customize the text as your demand.

We will have 2 types of content:

- Widget content (including all widgets: review box, review pop, carousel slider, pop up detail, star rating): Customize widget content is available from Essential plan

- Review content


Customize the text of the review widget

Please go to Show reviews --> Select a widget --> Customize



Scroll down to Widget content -> Customize. You will be able to find all texts of the widget here



AliReviews will also support multi languages for the widget content. We prepare the content of 11 following languages (English, Vietnamese, French, German, Spanish, Italian, Portuguese, Brazilian Portuguese, Japanese, Simplified Chinese, Traditional Chinese) beforehand and you can edit the content as your desire. If your store has other languages, you can select the languages from the dropdown and customize them manually (since we will show English for unsupported languages, we will support more languages in upcoming updates)

Remember to hit the Save button after done customizing.

NOTE
- In dropdown language, default language would be priority selected and listed on top.
- When clicking Reset Default, all languages would be set to app's default content.
- For Carousel slider, after clicking to Customize button, it will lead you to the Theme editor page, from there, you can open the Carousel app block --> customize the carousel title text there.

Translate the content of reviews

At the moment, we do not support to translate the content of the reviews.

If you import reviews from Ali Reviews and want to translate it into one specific language. Please use the translation option from Import settings, we will get the reviews which are translated by Ali Express



NOTE : Our app will import the latest reviews from AliExpress by default. However, with reviews that are within 7 days might not be converted to the chosen language after importing review. Because it has not yet been translated into multiple languages by AliExpress. Therefore, although you choose translating your review into French as an example, your reviews are not translated accordingly after importing review. As a result, you have to choose review when its date is older than 7 days compared to the current day. For more detail can be found here.

If you want to translate the reviews content into multiple languages, we suggest you to install a translation app such as Transcy to do that.

If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io

Updated on: 08/07/2024

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