Yes, we need Apps, Themes, Product, and Reports permission to evaluate and optimize your store speed. Therefore, our CS agent will ask for your permission on Staff account to access to those sections. Also we do have Privacy policy here, so please do not worry about leaking your valuable information.

HOW TO SEND STAFF ACCOUNT TO US
You should create a staff account to email: support@perfectapps.io for us to log in and check your store.

Make sure to give us Products, Apps, Theme and Report access permission.

HOW TO CREATE STAFF ACCOUNT

You can read this official instruction from Shopify to create a staff account for us.

OR you simply go to Shopify dashboard > Settings > Users and Permission:



Then Staff > click on "Add staff" button:



Enter a first name (PerfectApps)**, a last name** (Support)**, and an email address** (support@perfectapps.io) for the new staff member > "**Send invite**" to us:



Note: Please be kindly noted to give us permission to manage all apps since we need to check which apps are being used and which ones are unused for effective optimization.

That's all.

Should you have any other concern, feel free to contact our Support team via our live chat channel by clicking on the bottom right icon inside app, or our email at support@perfectapps.io.
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