Articles on: Messent

How can customer unfollow for SMS or stop receiving message?

While sending marketing message, you need to add "unfollow link" in the sms content through which uninterested customers can opt out for marketing sms. This is required for marketing messages to comply with GDPR and TCPA.

Should you need further support, please feel free to contact us via live chat or email us at

Updated on: 09/11/2020

Was this article helpful?

Share your feedback


Thank you!