Articles on: Chatalyst

How can I manage my chat?

There are FOUR main sections in chat including:

- Your active chat will be in this box.

- Unknown chat or chat that has not been assigned.

- Chat that has been assigned to your staffs

- Chat has been resolved or marked as done will be moved here.

Should you need further support, please feel free to contact us via live chat or email us at

Updated on: 24/11/2021

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