Articles on: Transcy embedded version

How does Auto Switch Language function work, and what is the best way to set it up?

Depending on conditions which you choose with Customer browser's language or Customer's location, customer can see a specific language on his/her side.

Set up Auto switch language

Store default language: visitor will view store under store default language.

Please turn on Auto switch language button to see other detected language options. If the detected language is not one of your target languages, your store will be displayed in store default language.

Customer browser's language: Transcy app will auto-detect visitor’s browser language to display responsive language switcher.
Customer's location: Transcy app will auto-detect visitor’s locations based on his/her country to display responsive language switcher.

If you are selling products internationally, we do recommend you:

Set English as your store default language, and other local languages as Target because English can be understood by most users.
Go to Geolocation > Enable Auto switch language and choose Customer's location > Save, because not 100% users will use local language in their browsers.

For example, you want to set up Portuguese for visitors from Brazil automatically, and English for other visitors, make sure you have Portuguese (Brazil) in Target language list, and choose option Customer's location.

Otherwise, if you think your users are from one country only, feel free to set local language as Store default language, and choose Store default language in Language menu section.


Besides displaying responsive language switcher based on visitor's location detected according to Customer's location and Customer browser's language option, you can feel free to set up or custom a local language option that you want your target customers see your website in their preferred local language in case their country use a variety of different languages as local/native language (multilingual country)

So we cooperate with a 3rd-partner who use auto IP Detect tool to detect popular official languages in each country/location that most people will use them as their national languages in their location. Please check out here for the list of all locations with corresponding languages, currencies that our detect tool support.

In Setting, it will show you all 246 locations along with the list of supported languages and currencies so you can choose and set up a language/currency as you want them auto displayed on your customer's side.

Example: Your main customers in Singapore and you already added Tamil as your target language in-app also translated this language. As you know Singapore has 4 popular languages Chinese, English, Malay, and Tamil. Transcy provide all languages in the supported list under Assigned language section and this list contains 4 languages Chinese, English, Malay, and Tamil so you can select Tamil as the local language that you want customers in Singapore to see your website in their preferred local language automatically.

Please note that to make this setting worked, users have to add the language that they want to auto display as target language also translated that language already.

You can reset local language to default

Also, you can bulk action for reset local language (currency) or both ones to default

You can assign a specific language/currency to many locations at the same time

You can find and search Customer's location, Assigned language, Assigned currency on Search bar easily.

The same rule and action to currency, you can select a local currency in the list as you want it's auto displayed on customer's side in this Setting.

Please note that only users from Basic plan and higher plan can configure this Setting.

If you need some more helps, please feel free to contact us via live chat or email us at

Updated on: 13/01/2023

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