Depending on conditions which you choose with Customer browser's language or Customer's location, customer can see a specific language on his/her side.

Set up Auto switch language

Store default language: visitor will view store under store default language.

Please turn on Auto switch language button to see other detected language options. If the detected language is not one of your target languages, your store will be displayed in store default language.

Customer browser's language: Transcy app will auto-detect visitor’s browser language to display responsive language switcher.
Customer's location: Transcy app will auto-detect visitor’s locations based on his/her country to display responsive language switcher.

If you are selling products internationally, we do recommend you:

Set English as your store default language, and other local languages as Target because English can be understood by most users.
Go to Automation > Location scan > Enable Auto switch language and choose Customer's location > Save, because not 100% users will use local language in their browsers.



For example, you want to set up Portuguese for visitors from Brazil automatically, and English for other visitors, make sure you have Portuguese (Brazil) in Target language list, and choose option Customer's location.

Otherwise, if you think your users are from one country only, feel free to set local language as Store default language, and choose Store default language in Language menu section.

Setting

Besides displaying responsive language switcher based on visitor's location detected according to Customer's location and Customer browser's language option, you can feel free to set up or custom a local language option that you want your target customers see your website in their preferred local language in case their country use a variety of different languages as local/native language (multilingual country)



So we cooperate with a 3rd-partner who use auto IP Detect tool to detect popular official languages in each country/location that most people will use them as their national languages in their location. Please check out here for the list of all locations with corresponding languages, currencies that our detect tool support.

In Setting, it will show you all 246 locations along with responsive languages and currencies so you can choose and set up a language/currency as you want them auto displayed on your customer's side.

Example: Your main customers in Singapore and you already added Tamil as your target language in-app. Singapore has 4 popular languages and Transcy provide all languages in the supported list under Displayed language which contains 4 languages Chinese, English, Malay, and Tamil so you can select Tamil as the local language that you want customers in Singapore to see your website in their preferred local language automatically.



You can reset local language to default



Also, you can bulk action for reset local language to default



You can find and search Customer's location, Displayed language, Displayed currency on Search bar easily.



Example:



The same rule and action to currency, you can select a local currency in the list as you want it's auto displayed on customer's side in this Setting.

Please note that only users from Economy plan can configure this Setting.

If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io
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