How to close, pin or assign your chat?
1. How to resolve your chat or mark your chat as Done
- Click on the Ellipsis icon "..." to mark your chat as Done or Leave Chat.
- Chat that has been marked as Done will be moved on "Done" box.
- Chat with Leave chat status will be moved on "Unassigned" box".
2. How to pin or unpin chat
- To pin or unpin your chat on top of your chat, please click on pin icon.
3. How to assign your chat to your colleague?
- Click on your profile picture, and choose your colleague`s name who is assigned.
Should you need further support, please feel free to contact us via live chat or email us at email@example.com
Updated on: 24/11/2021