Articles on: Chatalyst

How to display Chat Widget on store?

To display your chat widget on store, you have to go Settings => Chat Widget => Turn on the button "Display on store"



HOWEVER, if the chat widget does not show properly on store, even if you already turned on the button "Display on store", please follow our steps below to display it:

Go to Store Admin => Themes => In "Current theme" choose "Action" => Edit code



In Search files, typing theme.liquid



Copy & paste the code below before "</head>" tag => Save.

<script>
var falc = falc || {};
falc.template = {{ template.name | json }};
falc.customer_id = {{ customer.id | json }};
falc.product_id = {{ product.id | json }};
falc.product_name = {{ product.title | json }};
falc.collection_name = {{ collection.title | json }};
falc.search_keyword = {{ search.terms | json }};
falc.shopify_domain = {{ shop.permanent_domain | json }};
(function(){d=document;s=d.createElement(""script"");
s.src=""https://chatalyst-widget.perfectapps.io/main.js?domain={{shop.permanent_domain}}"";s.async=1;
d.getElementsByTagName(""head"")[0].appendChild(s);})();
</script>

For example


Should you need further support, please feel free to contact us via live chat or email us at support@perfectapps.io

Updated on: 24/11/2021

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