Articles on: Chatalyst

How to get notification?

1. From store owner

There are two ways to get notification

You can turn on the option "Desktop Notification" to get notification pushed on desktop. Once there's a message coming to your store, there will be a notification pushed on your window to notify you about the chat.

Note: this option can only work when you allow notification on your browser:

In case you are not logged in to the app and there's a new message but hasn't been replied within 15 minutes, the app will send an notification to store owner's email address like this:

2. From customer`s side

Your customers will get notification on bubble chat.

Should you need further support, please feel free to contact us via live chat or email us at

Updated on: 24/11/2021

Was this article helpful?

Share your feedback


Thank you!