Articles on: Chatalyst

How to set up Frequently asked question?

To set up frequently asked question (FAQ), you need to go Setting => FAQ setup

There are two sections needed to fill out:

Setting the FAQ content

Adding question type

Please be advised that you can only add three questions.


The FAQ question just shows the first time for chat beginner. In case they want to review it, please press the button like the picture below.

Should you need further support, please feel free to contact us via live chat or email us at

Updated on: 24/11/2021

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