Articles on: Messent

How to top up your account to send message?

There are two types of top-up to your account to send message including Auto top-up and One time payment. To access on it, you click the button "Top-up" at the bottom left corner.

1. Auto top-up

When your balance falls below a certain threshold, top-up amount will be automatically added money to your balance based on your setting. However, to avoid top-up amount of your balance go over, the system allows you to set monthly top-up limit, so we won't auto top up until next month or until you increase the limit.

Note: This function is automatically blocked, in case you need it, please contact CS for further support.

2. One time Payment

Your balance will be toped up one time with one time payment function.

There some steps to do it:

Firstly, you click on the text "One time payment".

Secondly, the pop-up shows and you have to select your top-up amount, then click on the button "Top up"

Thirdly, you continously click on Approve charge to complete the process

Finally, you will get the annoucement about your balance after top-up

Should you have any other concern, feel free to let us know via our live chat chanel or email at

Updated on: 02/08/2021

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