Articles on: Importing Reviews

Importing reviews from other product review apps to Ali Reviews

If you want to migrate your reviews from product review apps like Loox,, Product Reviews,, or Yotpo, this step-by-step guide will help you. Follow these instructions to easily import your reviews into the Ali Reviews app and enrich your product pages with valuable customer feedback.

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Export existing reviews from other product review apps
Import existing reviews into Ali Reviews

Export existing reviews from other product review apps

To move your product reviews from the other apps to Ali Reviews by importing a CSV file, you need to export them from the apps like Look,, Stamped, Yotpo, and Shopify Product Reviews.


From the left sidebar > Review > Manage Reviews settings section
Click the Export all reviews to .csv file link

Go to Manage Reviews > Import & Export > Export reviews.

After doing the filter/search, you will see a download button appear on the page
Click the download button to export reviews


From your Yotpo Reviews main menu, go to Reviews > Moderation.
On the right of the screen, click Export to CSV.

A CSV spreadsheet file will be exported to your downloads folder. Now you can import reviews from this downloaded file to Ali Reviews.

Tip: Read this article to import reviews from Shopify Product Reviews to Ali Reviews.

Import existing reviews into Ali Reviews


From the dashboard, click the Import Reviews tab > Import CSV file. This will open the Import CSV file page.

Select one app on the left page: Loox, Shopify Product Reviews,, Stamped, Yotpo.
Click Add file to upload the exported file
Check the box I agree to the terms of service.
Click Migrate now

1. Ensure you are using the exported file from the same store. If the file is from a different store, please verify the information or use our provided template.
2. If you have edited your product, the product's name or handle may have changed. Please correct the information in the exported file.
3. You can find the review templates for the supported apps here.

If you need more help, please feel free to contact us via live chat or email us at

Related articles:
Importing reviews from Shopify Product Reviews to Ali Reviews
Fixing CSV file import review errors

Updated on: 10/07/2024

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