Articles on: Transcy - Shopify

Transcy - Understand translation statuses in app

This article will show how you clearly understand the translation status in order to manage your translation effectively

IN THIS ARTICLE



- Translation status of each resource
- Translation status of translating process

1. TRANSLATION STATUS OF EACH RESOURCE/ELEMENT



In each resource listed in Manage translation, we will show you all statuses of translation of target language

There are 4 main translation statuses including Translated, Partially translated, Untranslated and Outdated

Translated: content translated by Transcy

Partly translated: there're some contents with Untranslated and Translated


Untranslated: content is not yet translated or given translation is synced from Shopify

Outdated: content was already translated but you've changed its default content, so it need to be re-translated to update new translation

You can overview them below Resource type or each detail element





2. TRASLATION STATUS OF TRANSLATING PROCESS



When translating by AI translation or deleting the translation, there's a pop-up showing how it's processed along with its estimated time, completed percentage and statuses to follow



There're 4 main statues including:

- In queue: page is waiting for its turn to translate

- In progress: page is translating

- Completed: page translation is completed

- Failed: the translation process is error, but here you can retry to translate the error page

Hope those information will be useful for you

Should you need further support, please feel free to contact us via live chat or email us at support@fireapps.io

Updated on: 27/01/2024

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