Articles on: Transcy - Shopify

Transcy - What is Notifications resource type and how to translate in app?

We would inform a newest resource type "Notifications" which collect default Shopify notifications (Email notifications) from Shopify so that now you can feel free to translate/edit translation of these notifications in app easily.

Once you have translated Email notification completely, your customer make an order by any target language translated (Advance language), the app will connect with that order's data on Shopify to support the email notification in translated target language properly.

Please be advised that it's only available for Advance language and user from Growth plan

Manage Content --> Manual sync --> Notifications

Choose type of Notification (e.g. Email notification)

Before you translate, you need to add notifcation content and sync data from Shopify in case you see the page is just showing empty like this

Select right notification that you want to translate/edit translation --> Translate/ Edit button

NOTE: To compose/edit default content of notifications, please go back to Shopify Settings --> Notifications --> revise default content by yourself or contact Shopify support


(*) Since Shopify does not support Translatable fields: body. SMS_TEMPLATE anymore so we can't support to translate SMS notification.

That's all. Hope this helps you.

Should you need further support, please feel free to contact us via live chat or email us at

Updated on: 28/09/2023

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