Articles on: Transcy - Shopify

Transcy - Why does my page reload several times and keep loading with link /en/en/en...

If you see your page keep reloading for so long with the URL has several /en at the end like this example:

And/ or it also shows a 404 " Page not found" error like this

Don't worry. Please keep patience and refer to this article to solve the problem.

The cause of this issue might be some conflicts arisen between our code with other translation apps such as Translation lab, Weglot, GTranslate, etc or you have not enabled languages for your Shopify Market yet.

So please get contact with our CS team immediately to check and give you a best solution in case you meet this problem.

Hope this helps you much.

If you need some more help, please feel free to contact us via live chat or email us at

Updated on: 28/09/2023

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