To use Auto Switch Currency based on visitor's location:

Just go to Automation > Location Scan > turn on/enable the button Auto switch currency and Save it

NOTE: This function is available from Economy plan and higher plans.

For example:

Your store default currency is USD, and you have turn on this function in app already as well as set up target currencies successfully (including Japanese). A visitor from Japan landing on your product page, the app will detect her/his location (Japan) and show their local currency is JPY (Japanese yen) automatically.


Please be advised that Auto Switch Currency only work when it adapts the following conditions:

You have set up your target currencies already and these currencies must be in our supported currencies list here.
Always keep Currency Switcher is turned on.

Customer/visitor's location is using one of your target currencies


There is a Setting in Location scan menu, to show all responsive languages/currencies detected by Transcy based on visitor's location.

Users can feel free to set up or custom a local language/currency option that they want target customers see their website in customer's preferred local language and currency. More details, please check out here.

If you need some more helps, please feel free to contact us via live chat or email us at

We hope that helps you much.


How to set up Currency in Transcy app?

What is "Your store default currency is currently unsupported"?

Should you need further support, please feel free to contact us via live chat or email us at
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