This article is also available in:
In this new update, we're so happy to bring a brand-new function is Auto Switch Currency based on visitor's location.

Just go to Currency > Settings > Other Settings > turn on/enable the button Auto switch price by location and Save it

This function is available in all plans (Free, Starter, Essential plan) so all users could feel free to experience this awesome feature. That sounds great

For example:

Your store default currency is USD, and you have turn on this function in app already as well as set up target currencies successfully (including Japanese). A visitor from Japan landing on your product page, the app will detect her/his location (Japan) and shows their local currency is JPY (Japanese yen) automatically.


Please be advised that Auto Switch Currency only work when it adapts the following conditions:

You have set up your target currencies already and these currencies must be in our supported currencies list here.
Always keep Currency Switcher is turn on.

Customer/visitor's location is using one of your target currencies

We hope that helps you much.


How to set up Currency in Transcy app?

What is "Your store default currency is currently unsupported"?

Should you need further support, please feel free to contact us via live chat or email us at
Was this article helpful?
Thank you!