Why can't I switch target language to Advance language type or add more target language in Basic plan?
In this case, please be advised that this is the plan limitation in Basic plan - users are only allowed to publish 1 target language for Basic language type and 1 target language for Advance language type.
So you can't switch target language from Basic to Advance and vice versa in this case.
For example: If you have already 1 Advance language in-app. You can't switch one more target language from Basic language to Advance language type. You will see this popup to notice.
The same rule for Basic language
If you had already added more than 1 target language for Advance language or Basic language in a higher plan before (e.g. Growth plan or Premium plan), then you have downgraded to Basic plan, in this case:
The app still keep target languages (Advance, Basic language) that you have added before in our app list. But you can only select 1 target language for Advance language and 1 target language for Basic language published on switcher on store.
You can't add more target language for Advance language/Basic language and will meet this popup to notice when clicking on Add target language button
Also, you can't publish more Advance language/Basic language if you've reached the target language number limit.
For other plans, they will follow the same rule above if you downgrade from a HIGHER plan to a LOWER plan, the target language and its function will be limited according to per plan limitation.
NOTE: Please be advised that once you downgrade plan from a higher plan to lower plan (e.g. Basic), the language status will be back as Unpublish at default.
For other specific limit on per plan, please refer to this article for more details.
What will happen when I upgrade/downgrade plan in Transcy?
So you can't switch target language from Basic to Advance and vice versa in this case.
For example: If you have already 1 Advance language in-app. You can't switch one more target language from Basic language to Advance language type. You will see this popup to notice.
The same rule for Basic language
If you had already added more than 1 target language for Advance language or Basic language in a higher plan before (e.g. Growth plan or Premium plan), then you have downgraded to Basic plan, in this case:
The app still keep target languages (Advance, Basic language) that you have added before in our app list. But you can only select 1 target language for Advance language and 1 target language for Basic language published on switcher on store.
You can't add more target language for Advance language/Basic language and will meet this popup to notice when clicking on Add target language button
Also, you can't publish more Advance language/Basic language if you've reached the target language number limit.
For other plans, they will follow the same rule above if you downgrade from a HIGHER plan to a LOWER plan, the target language and its function will be limited according to per plan limitation.
NOTE: Please be advised that once you downgrade plan from a higher plan to lower plan (e.g. Basic), the language status will be back as Unpublish at default.
For other specific limit on per plan, please refer to this article for more details.
References
What will happen when I upgrade/downgrade plan in Transcy?
Updated on: 13/01/2023
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