Why do we need to access on your Products, Apps, Orders or Theme?

There are some difficult situations to investigate your store deeper, and it`s the main reason why we need to permissions to access to your Products, Apps, Theme, and Orders information.

Theme: example of code where we need to access on your theme, and investigate deeper to adjust it, so Theme permission is compulsory for us to understand your problem further, and find the way to fix it.
Apps: our app does not work correctly, and its setting is one of the main reasons for that, so we need to access its setting to check it.
Orders: It is needed if you have problem with Ali Orders app in general, and your orders in particular.
Products: we need to check whether your products from Shopify are synced to our apps properly or not

Importantly, we do understand your concern about your confidential information, we do have Privacy policy here, so please do not worry about leaking your valuable information.

Should you need further support, please feel free to contact us via live chat or email us at support@fireapps.io

Updated on: 05/11/2020

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