In some cases, you have found out that your old translation from the app still remain on your site even though you have removed them (translation of target languages) in the app and Shopify as well.

The reason behind is because it's the issue from Shopify and it belongs to Shopify's management so we're checking with Shopify to get a best solution in case you want to remove completely all old app translation of target languages that you have deleted in Shopify before (Shopify admin > Store language > Translated language).

Then we will keep you updated once we got any good news from Shopify.

Very sorry for this inconvenience. Thank you so much for your understanding!

If you need some more help, please feel free to contact us via live chat or email us at
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