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As you know with Third-party element function, you could translate all contents of one Third-party app on your page easily and quickly.
But at the moment, Transcy are only official integrated with some partners such as Judge.me, Stamped, Sales Pop up‑Social Proof, Free Shipping Bar, and some popular Page Builders such as Pagefly, Gempages, etc.
Please kindly refer to this article for more details about apps integrated with Transcy

So some third-party apps that we still do not support to translate content yet and it might cause some inconveniences for your using experience.
We deeply apologize for this inconvenience so we're still trying our best to contact and get cooperation with many more third partners to help your translation fully completed and boost business store better.

In some cases, you found out some translation in Third-party app are not correct as the target language you expected although your Third-party app integrated with Transcy.
Please be advised that we use a Third-party to translate your store into another language so the translation quality depends a lot on their translation system.
To be honest, we will not guarantee your translation correct 100%.

We're very sorry for this inconvenience.
We will make more effort to research and find a best partner as soon as possible to meet your expectation.

Hope this helps you clear.
Should you need further support, please feel free to contact us via live chat or email us at support@fireapps.io
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