Why my campaign is blocked or disabled?

Your campaign may break compliance in sending message, so it is blocked or disabled to investigate further. For this case, please feel free to contact us via live chat or email us at support@fireapps.io to get support.

Once your campaign is disabled, all messages will become Failed message and will not be sent.

NOTE

Once your campagin is re-actived. You have to resend Failed messages by yourself in SMS log or Spending History

Spending History



SMS log

Go to Campaigns in the Main Menu => Click on your needed campaign => SMS Logs



If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io.

Updated on: 16/10/2020