Articles on: Messent

Why should you delay your message with "Abondoned checkout" or "First abandoned checkout" trigger?

In specific case with trigger as "Abandoned checkout" or "First abandoned checkout", we would like to recommend you to use "Delay action", so your messages need to wait 10 hours for example before sending to recipient. By doing so, they do not feel like spam and it encourages them to comeback and complete their purchase instead of sending it immediately like automated message.

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Updated on: 16/10/2020

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