WordPress - What will happen when you uninstall and re-install our Transcy app?
In case you just deactivate the plugin without uninstalling, the data is still saved but you can't use or log in the plugin anymore in Wordpress admin as well as our own plugin website at [https://wp.transcy.io/]
Users can log in the plugin normally in both Wordpress admin and separated plugin website
In case you uninstall/delete the plugin on WordPress account, all data will be stored within 30 days after uninstalling the plugin.
After 30 days from uninstalling, all data including added target languages, its translation, currency, switcher as well as all settings will be cleared permanently.
You need to set up the plugin and everything again (language, currency, switcher) after reinstalling.
To delete the plugin, in Wordpress account:
Please go to Plugins => Installed plugins => press Deactivate on Transcy plugin
Press Delete on Transcy plugin
Login your site dashboard in Wordpress => Plugins menu => Add New => type Transcy on Search bar
Click on Install now button on Transcy plugin => then click Activate
Under Plugins menu => Transcy => Wordpress will share your info (name, email, domain) => after check info carefully, tap Sign up button
* In case you deactivate the plugin before, please click Active button on Transcy plugin to get everything back and do the same step 4.
You need to choose a plan again and approve the charge to renew billing cycle. Choosing the plan and confirming charge will be processed in Pricing section in Transcy plugin web version.
Please click here to learn more about how to be charged after reinstalling.
In case you encounter the charge fails, please kindly refer to this link for more information.
If you need any further helps, please feel free to contact us via live chat or email us at firstname.lastname@example.org
Updated on: 31/05/2023