German
English
Spanish
French
Italian
Japanese
Korean
Dutch
Portuguese (BR)
Chinese
Go to website
Back
Articles on:
Ali Reviews 6.0
Stunning social proof that drives brand growth
Ali Reviews 6.0 - How to install New Ali Reviews Local Extension?
In the new version Ali Reviews 6.0, in order to use the Import Review via AliExpress feature, you will need to install manually a local Chrome extension. If you have used Ali Review in previous version (5.4) and just upgraded to new version, please make sure to check step 6 below to turn off your current extension (version should be 5.x.x) after installing this local one. We are so sorry for this inconvenience. If you are a new user and just installed Ali Reviews from Shopify App Store,
Very popular
Ali Reviews 6.0 - How to show Review Widget on online store?
We aim to help you set up your review widgets in the most efficient and easy way. In the latest version, you will be able to add more than one widget on one page. This article including 2 main points: Add review widgets Widget settings On each page, you can have the specific review widget(s). Select the page > choose the widget type Choose Existing widgets or C
Very popular
Ali Reviews 6.0 - How to import reviews from AliExpress?
To start importing reviews: Make sure that you're using Chrome for desktop with Ali Reviews Extension installed. Go to Get -> Import -> Click on Import from Ali Express Click Import reviews button paste your AliExpress product link. All done! Your reviews should be imported within 10-15 sec. You c
Very popular
Integrating your Ali Reviews to Google Shopping Ads
Integrating your Ali Reviews to Google Shopping Ads
Very popular
Ali Reviews 6.0 - Can I translate the review's content and the local text of the app?
Translate the text of the review widget. You can translate every strings of the app into your own language. Please go to Show --> Select the specific Widget In Look and Feel settings --> Go to Translation Edit the text as you want Translate the Rating text Please go to Show --> Theme Setting
Very popular
Does Ali Reviews have integration with Google Shopping ads (also known as Product Listing Ads, or PLAs) via XML feed?
Yes, integrate Product Ratings to Google Shopping is ready, so you can join after getting approval from Google team
Very popular
Ali Reviews 6.0 - How to fill review data in CSV file?
Fill in the review data according to these instructions: Do not rename or remove any of the columns Including the column titles. Customer name The name will appear on the review exactly as inserted here Product ID OR Product Handle (Required) Product ID is the last part (number) of your product URL from Shopify admin  DIRECTLY from within Ali Reviews. HOWEVER, with the new function, Import reviews from CSV File, in the latest update version 5.2, you can achieve it if reviews from product A were prepared, OR could be exported to a CSV file previously. This will help to: Make sure that all reviews will be reviewed carefully by yourself in order to **avoid unexpected badl
Popular
Ali Reviews 6.0 - How to customize the look of the review widget?
With the latest update, you can easily customize the review widget's appearance. There are 2 settings to customize the Widget's appearance. Theme Settings: General settings for all widgets Look and Feel Settings: Customized settings for a specific widget Theme settings is the default settings of the widgets' appearance. Use quick template You can use some prepared templates for quick settings. More templates will be update soon General Settings You can ch
Popular
How can I get review directly from Oberlo?
From version 3.2, Ali Reviews is now integrated with Oberlo - most popular fulfillment app for dropshipper. You now can click 1 button only from your Oberlo Product Page to get review directly from AliExpress without the need of filling product URL as usual. Note: Sometimes due to connecting problem, the Ali Review icon may not show, just refresh your browser and try again. This feature is available in All Plans.  is designed for stores that has the small amount of products. Main features of this plan is import and showing reviews. GET REVIEWS 500 reviews per product based on historical import Maximum you can import to 100 products Bulk import reviews with Ali Orders / Oberlo Imp
Some readers
Ali Reviews 6.0 - How to Import Reviews From Other Apps via CSV File
Import reviews from Loox, Judge.me, Product Reviews, Stamped.io, Yotpo, Ryviu... to Ali reviews via CSV file
Some readers
Why this message "Reviews are flying to your store" kept loading and waiting for a while for reviews imported.
It depends a lot on your Import setting and how many number of reviews on AliExpress link. Normally your reviews should be imported within 10 - 15 seconds. In some cases, after everything setup in Import setting, you start to import reviews but this popup keep loading for so long but you still do not see the result yet. Don't worry. Please have a look at some reaso
Some readers
Ali Reviews 6.0 - How to manage/ edit/ delete the Reviews in Ali Reviews
To make it easier for you to manage the reviews, we create a new section called Manage Reviews. This article will clearly explain which actions can be done in this section Manage all reviews or reviews of some specific products The default page of Manage reviews will show all reviews which come from all sources of your store From here you can Sort reviews by Sources (Ali Express, CSV file, Sa
Some readers
Does Ali Reviews integrate with Google Rating?
When you install Ali Reviews completely, Google rating for imported reviews/ratings to your store will be integrated automatically. You can test to check if everything is working properly on your store by using Google’s Structured Data Testing Tool. In case after your testing, you do not see rating stars show for a product, you can simply follow the following steps for that product to fix it: Go to Get Reviews > Import Reviews 2
Some readers
How to resolve Duplicated reviews issue ?
The solution is, re-import reviews for that product and select Remove all imported reviews function. So it will automatically remove the old reviews, and import reviews again for you without being duplicated. Should you have any other concern, feel free to contact our Support team via our live chat channel by clicking on the bottom right icon inside app, or our email at [support@fireapps.io.](mailto
Some readers
Ali Reviews 6.0 - Why I cannot preview my store when setting the widget?
You are setting the review widgets and preview how it shows on the online store. However, you cannot see the content of your store on the Preview section but the blank content as bellow There are 2 situations: Your store is enable "password protection". But please do not worry, all actions (add/ edit review widgets) are still working fine. You can enable the password to preview the page or go directly
Some readers
Tips how to submit Product Review Data Feed for Google Shopping
It will be easier with tips below once you submit Product Review Data Feed for Google Shoppings via XML format
Some readers
When I clicked on Import review button, it shown nothing. What happened?
2 situations could happen, and please help to check more details as the following. SITUATION 1 When you press import reviews, is there nothing happen? Let's check which browser and which device that you're using. Kindly note that Ali Reviews Chrome Extension works only on the Google Chrome browser and only on the computer. It does NOT work on a tablet or mobile ph
Some readers
How to create staff account in Google Merchant Center ?
In order to help you to fix problems regarding Google Shopping ads integration, we would like to ask for staff account from Google Merchant Center with minimum permissions, and we are 100% surely that NO change will be done WITHOUT your permissions. Please follow below steps to send invitation to us properly Login to your [Google Merchant Center](https://www.google.co
Few readers
Ali Reviews 6.0 - How to use Auto Update Review
Table of contents: I. First Glance Set Product Quantity Set Auto Update Rules General Setting II. How It Shows In Update List After You Have Done Setting Rules Update List Setting I. FIRST GLANCE When you access to "Update Reviews" at the 1st time, the Quick Tour instruction will be shown, so please click "Let`s start" to know how to use this function. STEP 1: SET PRODUCT QUANTITY Quantity of product per update Default numbers of produ
Few readers
Products are not synced to Ali Reviews Dashboard in Manage Reviews (Empty Dashboard)
At the moment, our server sometimes isn’t consistent, so it might affect to your back-end and your amount of products somehow. There are some problems such as: CASE 1: There is no products in Manage Review Tab (Empty dashboard). CASE 2: Can not find out some new products that you just imported (Missing products). SOLUTION FOR CASE 1 & 2 Simply ma
Few readers
Ali Reviews 6.0 - How to set up Carousel Slider?
We are getting many request to develop the Carousel Slider on homepage. Now, within the latest update - Ali Reviews version 6.0, this feature is now available. You can not only set up the Carousel slider on Homepage, but on all pages if you want This article includes 2 steps to set up the Carousel Slider Step 1: Add carousel slider widget Step 2: Widget settings Look and Feel: Customize the look of the carousel slider Product options: Set which products' reviews can be displaye
Few readers
Auto update reviews - How Auto Select Product rules work
Your reviews will be automatically updated based on Auto Select Product with rules below
Few readers
How to find the Country Code for your reviews in CSV file.
In order to find the correct Country Code, you can follow below steps to check directly from our Ali Reviews app: Go Get >> Import Reviews >> Import Settings Select Country, then you type your suitable country name, and its country code will be shown. OR you can take a look from our below images (divided by regions) as a reference: AFRICA ![](https://storage.crisp.ch
Few readers
Ali Reviews 6.0 - What will happen with my data when I upgrade, or downgrade my plan in Ali Reviews?
Please read this article to know what will happen with the reviews when you change your plan. I. UPGRADE If you are going to upgrade, you will need to approve charge, and all data will be remained the same, and you can also experience the better features of Ali Reviews. Please refer our pricing plan here. DOWNGRADE Sadly to say that All reviews will be unpublished, and
Few readers
Why my uploaded reviews are being missed on Google Merchant?
Why my uploaded reviews are being missed on Google Merchant, missing, miss
Few readers
Ali Reviews 6.0 - How to set up Review Pops?
Within the new update on Ali Reviews 6.0, there are some changes in the UI, some sections are rearranged in the more logical way. In which, the Review Pops section is removed from the Main Menu. This article includes 2 steps to set up the Review pops Step 1: Add review pops widget Step 2: Widget settings Look and Feel: Customize the look of the review pops Product options: Set which products' reviews can be displayed on the review pops Audience: Set target visitors to view th
Few readers
Ali Reviews 6.0 - How do Product Options settings work?
Product options setting is used to set which products' reviews can be show on the widget You can find this settings from Show --> Widget --> Choose the widget --> Product Options Check bellow to see what can be set here: For Review box: On Product Page: you can only show reviews of the corresponding product. So it will auto set "This product" On other pages: It will select "All product" as
Few readers
How can I hide the keywords that I don't want to show?
Go to Get => Import Reviews => Import Settings, you will see **Skip reviews with keywords ** box. Enter the blacklist keywords such as China, AliExpress,... or whatever you don't want to show on the comment. NOTE: please do NOT add any mark at the end of the word list. For ex: aliexpress,china,dropship Remember to Save Settings, then Ali Reviews will filter and hide
Few readers
Ali Reviews 6.0 - Can I publish/ unpublish all reviews at one click?
In some situations, you might want to publish/ unpublish all reviews. Please check bellow to better know how to process those actions quickly and easily Publish/ Unpublish all reviews of a product Go to Get --> Import Reviews --> Import from Ali Express Publish/ Unpublish reviews of some specific products OR all products Go to Get --> Import Reviews --> Import from Ali Express --> Cho
Few readers
Ali Reviews 6.0 - How to import reviews with my own CSV file?
HOW TO IMPORT SAMPLE REVIEWS ** STEP 1 ** Go to Get >> Import CSV >> Choose the blank CSV template STEP 2 There are 3 sub steps required to import file CSV successfully: Download template .csv file to your computer. Fill in the data of reviews you’d like to import, open with any available spreadsheet tool (Google Sheet, Microsoft Excel, Apple Number, etc.) Check [this article
Few readers
Are new reviews automatically added to my google shopping feed?
Are new reviews automatically added to my google shopping feed
Few readers
Can I restore deleted reviews on Ali Reviews?
Can I restore, revert deleted reviews on Ali Reviews
Few readers
Ali Reviews 6.0 - How does Import sample reviews work?
HOW TO IMPORT SAMPLE REVIEWS ** STEP 1 ** Go to Get >> Import from Ali Express Choose desired product(s), and click on Import Reviews button on the left side. Note: You are allowed to import sample reviews in bulk as shown in the below image. STEP 2 There are 3 sub steps required
Few readers
Ali Reviews 6.0 - How to remove the widget section on Shopify theme editor?
After you delete the widgets in app, the widget section has not completed removed on your Shopify Theme Editor. Please follow the instruction bellow to completely delete the widget sections Go to your Online store - Theme - Find the Theme that you're using - Action - Edit Code. Search for alireviews-widget file in Sections --> Delete the widget fil
Few readers
Ali Reviews 6.0 - Getting to know about Review Themes Settings
Theme settings is the default settings of the widgets' appearance. Use quick template You can use some prepared templates for quick settings. More templates will be update soon General Settings You can change the review section's / theme's / text's color Element Settings Show and hide the review elements 
We are happy to inform you that this feature is available from Ali Reviews 6.0. Not only Homepage, you can set to show all reviews on any widget. Please follow the following steps: Open the Show section --> Widget Add widgets on Homepage Also check this article to know how to add the review widgets on online store Widget Settings Click on the chosen widget to open the Widg
Few readers
Ali Reviews 6.0 - Why are my reviews in CSV file not imported?
I have many reviews in CSV file, but only a few can be imported
Few readers
Ali Reviews 6.0 - Not reach limitation yet, but I can't add more review ? How does data limitation work? (AR 6.0)
With recent updated version, 5.0, we received many queries from customers regarding limitation numbers (reviews/products/pops/email request review) in plans, and how it calculates. Therefore, we hope that everything will be clearer to you after reading this article. Note that main purpose of this change (from Unlimited to Limited) is to serve your data a
Few readers
Ali Reviews 6.0 - Does Ali Review offer Free trial?
In order to provide customer a quick look on how our app works with full features, we are happy to give you 7-day trial for FREE. Before the trial You can try the paid plan without getting charge, then you can have the final decision at the end of trial period. No billing address required in the trial period. You will need to pick a plan and approve the charge after 7-day trial After the
Few readers
Ali Reviews 6.0 - Cannot add widget/ preview widget on Debutify version 3.0
Debutify theme has a major update on the latest version 3.0. Within this update, Ali Reviews has faced some following issues which are working to fix them as soon as possible Cannot add review widget on Homepage Solution: Please go to Shopify Theme Editor, edit and save the settings on Homepage. Then you will be able to add the Review widget on Homepage via Ali Reviews Cannot prev
Few readers
Ali Reviews 6.0 - Why are my reviews not translated after importing from AliExpress?
Recently you may find that function Translate into your chosen language does not work properly after importing reviews from AliExpress. The behind reason is that we have used Translation service provided by AliExpress, and recently AliExpress decided that they will keep a review in original language without translating if that review has been only created within 7 days compared to current day. Recommendation Set to choose reviews from specific countries, Go to Import Settings > **Re
Few readers
Ali Reviews 6.0 - Can I show Rating Summary box/ Write A Review button on Homepage?
Right now, that is NOT possible to add the Rating Summary box and Write A Review button on Homepage. Sorry for any inconvenience caused to you. Should you need any further support, feel free to contact us via live chat or email support@fireapps.io
Few readers
Ali Reviews 6.0 - How can I solve the problem with sample reviews template file when uploading?
Most of people usually meet trouble with their CSV file when uploading. First, please check this article to know how to fill in the data in CSV file correctly Then have a look on some common errors as bellow, and how you can solve them Error 1: All required fields are incorrect This error will appear when your required content from CSV file is missed. SOLUTION: please
Few readers
Ali Reviews 6.0 - Can the visitors write reviews on my online store?
Absolutely yes, if you don’t import reviews from AliExpress, you can ask your customers to write a real review on your web store. Just simply click on "Write a review" in review section and write some words, then submit review. HOW TO MANAGE MANUAL REVIEWS Waiting list The written reviews then will be kept in the Approve Reviews section by default  Turn on/off Popup thumbnail (there are 3 options here, Use review photo (first photo), Use product featured image (in case review does not have photo), or use abstract image from our existing database) Edit content of the revie
Few readers
Ali Reviews 6 - Cannot submit the review on the Review Request Email. What is the problem?
Sending an Emails for your buyer to ask for a review after their purchase. You totally can do that via our Email Campaign However, you face a problem when opening the Email. The email format is broken, and you cannot submit the reviews. Please be advised that the Mail application on your desktop/ laptop, such as Mail,
Few readers
Ali Reviews 6.0 - What's new in Ali Reviews version 6.0
The latest version 6.0 of Ali reviews which has a huge change in UI, updates new great features: Add images in CSV file, import reviews from other apps via CSV file, sync reviews among a group of products, smart widget
Few readers
Ali Reviews 6.0 - How do Audience settings work?
One of the new update on Ali Reviews version 6.0, Audience settings are used to target who can view the review widget on your store. You can have more than one widgets which target different audiences. Take a look on the instruction bellow to know how this settings work Default settings It will set to show the widget for all visitors as default Detect the audience based on the triggers Country:
Few readers
Ali Reviews 6.0 - What can I edit in Import Settings for Sample Reviews file?
Sample reviews import feature has its own settings, this article will explain how these settings work Firstly, you need to go to Get > Import Settings > Sample Reviews tab. There will have 3 options to customize. Reviews Quantity Per Import Choose Random option (recommended) if you want to get a random number of reviews per import. Choose Fixed option if you want all p
Few readers
Ali Review 6.0 - Review box on Product page is not showing after adding via Ali Reviews
After you followed this instruction to add the review widget and make sure all the widget settings was correct. However, the review widget is still not showing on your online store, kindly check bellow step for manual installation You are using more than 1 Prod
Few readers
Ali Reviews 6 - How to change the rating stars' color?
With the latest update, you can easily customize the review widget's appearance. There are 2 settings to customize the Widget's appearance. Theme Settings: General settings for all widgets Look and Feel Settings: Customized settings for a specific widget For the Rating stars under the product tittle Please go to Show --> Theme Settings --> Rating icon ![](https://storage.crisp.chat/use
Few readers
Ali Reviews 6.0 - Why can't I import reviews? Import reviews is not working?
PREREQUISITES In order to import reviews successfully, at first please make sure that you have met these following requirements: 1. There are reviews showing in Ali Express as the below picture If NO reviews is showing here, Ali Reviews will NOT work, and you will need to find another product to get reviews. 2. The Review form is presented properly on your Prod
Few readers
Ali Reviews 6.0 - How can I remove the bad reviews with low rating?
Instruction: Go to the Manage > Manage reviews Filter low rating reviews From here you can bulk delete all bad reviews If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io
Few readers
Ali Reviews 6.0 - How will Ali Reviews widgets show on my store when I install/ re-install the app/ change theme/ update version?
Please check this article to know how the Ali Reviews widgets work on your store when you've done these follow actions: First install the app Re-install the app Change theme Update from Ali Reviews 5.4 to Ali Reviews 6.0 Find detailed information for each situation bellow First install the app. Review box: auto show on your store front with default settings. For further customize, please check [this article](https://support.fireapps.io/en/article/can-i-customize-the-
Few readers
Ali Reviews 6.0 - Can I remove "Write a review" button?
In Ali Reviews 6.0, we make it easier for you to custom the look of the review. Follow this instruction to remove the Write a review button Go to Show section --> Widget, after setting up the review box, click on the widget to open its settings Open Look and Feel settings --> turn off Write a review button NOTE: If you remove "Write a review" button, your customers can not write their real rev
Few readers
Ali Reviews 6.0 - Why does Ali Reviews need the View Customers permission?
In the latest version, Ali Reviews 6.0, you will need to update app permission. We will need to view your customers data which is needed to use our new feature - showing review widget for specific customer based on triggers. We need this permission to ensure you can use all new features in this update. Please do not worry, your data is safe with us. If you need some more helps, please feel free to conta
Few readers
Ali Reviews 6.0 - How to remove the leftover code after having the app uninstalled?
We would love to show you how to get rid of it or remove it out of your site completely. You can simply follow these steps: Go to your Online store - Theme - Find the Theme that you're using - Action - Edit Code. Search for alireviews-widget file in Sections --> Delete the widget files For example: alireviews-widget-19.liquid (in which, 19 i
Few readers
Ali Reviews 6.0 - Can I add Reviews Images into CSV file?
From Ali Reviews 6.0, you can now attach the reviews' image into the CSV file, more detailed can be found bellow In the CSV template which you can download in-app, you can see the reviews' image column Image format: A public Image URL with formatting as .jpg, .jpeg, .png, .gif For example: https://www.gstatic.com/webp/gallery/1.jpg https://ae01.alicdn.com/kf/Ua165293f2e3a4c5cbdb21ea873a16bbfv.jpg You can have max 5 images in a reviews, each image is separated by a comma "," 
You can choose which products' reviews can be displayed on the specific widget Go to Show --> Choose the widget --> Widget Settings --> Product Options From here, you can put the products into the Exclude list Hope this helps you If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io
Few readers
Ali Reviews 6.0 - New update on review limitation on Ali Reviews
Since the latest update on (fill ngày vào) , We have some changes in our Pricing plans. More detail could be found here. In the previous version, Manual written reviews are not included in total reviews. However, from this version, we decide to calculate the Manual reviews in the total reviews. There are some notes you need to know: Limitation of reviews per product
Few readers
Ali Reviews 6.0 - Can I have a custom plan?
At the moment, our highest plan, ENTERPRISE, allows users to: Import maximum of 50,000 reviews per product and/or 50,000 products. Send 10,000 email reviews per month If you reach the limitation, you won't be able to import more reviews or send more emails In case your business requires more reviews/ emails that the limitation, please do not hesitate to contact us via our live chat, or email us at support@fireapps.io, at any time. We are more th
Few readers
Ali Reviews 6.0 - How to add Rating stars on featured product on Homepage?
To show the rating star in the product feature on Homepage, you need to add the code snippet into the feature-product.liquid file, located in your default theme. Here’re details that guide you how to display reviews on your collection page: Go to the feature-product.liquid file. Then, find the following code line (A): {{ product.title }} Copy this code snippet (B):
Few readers
Ali Reviews 6.0 - Can I show reviews on Cart page?
From Ali Reviews 6.0, it will allow you to set up the reviews on Cart page easier and quicker. Check this article for detailed instruction There are 2 steps: Add widget Widget settings ADD WIDGET Please go to Show --> Widget --> Choose Cart page --> Add widget There are 3 types of widgets (Review box, Review pops, Carousel Slider) WIDGET SETTINGS After adding the widget, click on the widg
Few readers
Ali Reviews 6.0 - Can I set number of reviews per load?
You can easily set the number of reviews showing per load on your store. This setting can be found on Show --> Widget --> Widget Settings --> Interaction NOTE: With the kind of "Show more button" and "Pagination", you can set 20 reviews as the maximum number of reviews per page. However, if you want unlimited load, you can choose Infinity scroll. Should you have any other concern, feel free to conta
Few readers
Ali Reviews 6.0 - Could I change the text of the rating stars into another text/ language?
Yes, you could translate it in a few steps, please go to Show --> Theme Settings --> scroll down to "Go to Translation" section Should you need further support, please feel free to contact us via live chat or email us at support@fireapps.io
Few readers
Ali Reviews 6.0 - Up-sell with product combos in the review pops
Cross sell with product combos by displaying only reviews of products within a combo Go to Show > Widget > Product page > Review pops Open widget settings > Product options Then turn on the button "Display reviews of all products" > Add product options > Static trigger > Product combo Name this combo at first, and choose product(s) you want, then click Save button: Finally, do n
Few readers
Ali Reviews 6.0 - Can I add the existing widgets to another page?
From Ali Reviews version 6.0, you can create many widgets, each widget can have different settings. If you want to use the same widget style in another page, you can easily add the existing widget with the customized settings into the new page. HOW TO ADD EXISTING WIDGETS Go to Show --> Widget --> Choose the page --> Add existing widget IMPORTANT NOTE There will be 2 options: Use the existing
Few readers
Ali Reviews 6.0 - Why some products' reviews are not showing on the review pops?
In your review pops widget, you have set to show reviews of some specific reviews on Product Options settings. However, you do not see the reviews of product A, but it keeps showing reviews from product B. Please let us explain how this feature works. First, you can add multi products on the Product Options. Then Ali Reviews will pick random reviews from these products, and show on the Re
Few readers
Ali Reviews 6.0 - Why the review section does not apply on my Shopify theme editor after I done modified in app?
From Ali Reviews 6.0, when you add the review widget, it will create a section on your Shopify Theme Editor. You can modify the review widget on both Shopify and in-app However, after you edit/ customized/ delete/ move the review section in Ali Reviews, it will take 2 - 5 minutes to reflect on Shopify Theme Editor, and vice versa. In Ali Reviews: In Shopify:  is that the _HIGHE
Few readers
Ali Reviews 6.0 - Why are my customers' written reviews disappeared after updating to version 6.0?
ISSUE In the previous version, you have tons of customers' manual written reviews. However, after update to the latest version, you are unable to find them on your Waiting list. **HOW TO RESOLVE ** Please do not worry, all the reviews are auto approved as unpublished reviews and saved on Manage reviews section. You can easily filter the "Customer" reviews, then edit/ publish/ delete the reviews as y
Few readers
Ali Reviews 6 - When I upload the Logo into my Email Campaign, it was broken
You can write your own Email to send your customer. However, please be noted that when you upload the logo/banner in the Email Campaign, you should upload the .jpg format so that it can be displayed with the high quality If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io Related Articles: [How to use our Email Campaign feature?](https://su
Few readers
Ali Reviews 6.0 - How many reviews can I import to my store if I use Ali Reviews?
With Ali Reviews, you can import maximum 50,000 reviews for each product depend on the plan you're in: Starter Plan: 500 reviews / product Essential Plan: 1,500 reviews / product Premium Plan: 10,000 reviews / product Enterprise Plan: 50,000 reviews/ product The quantity of the reviews depends on your needs. However, the number and size of images attached to the reviews may slow down your web speed if you get too many reviews for each product. Hence we highly recommend you
Few readers
Ali Reviews 6.0 - I want to exclude the archived/ draft products from getting reviews (AR 6.0)
At the moment, the Archived / Draft products are still showing in Ali Reviews. We are already aware of this update from Shopify, and will implement in future versions. Here are some temporary solutions you can follow to not get reviews for those products: Unpublish the reviews so that they won't show on your Review page Check the products' status manually, and exclude those Archived / Draft produ
Few readers
Ali Reviews 6.0 - Why does Reviews Pops not work in my store?
You have done setting the review pops. However, they are not popping into your online store. Please check this article to learn some possible causes of this concern. Make sure the Product Options are set correctly There are 2 options: to show all products' reviews OR to show specific products' reviews In case you add product option based on the Triggers, please make sure those products have reviews Review options settings If there is no review which match your Review options se
Few readers
Ali Reviews 6.0 - "Unauthorised use of code detected" What is this error?
When you open the Show settings via Ali Reviews - an error message says "Unauthorised use of code detected. Refrain from using the copied righted code without prior permission" Please make sure that you are not using Exported theme without the authorization. Or simply contact the theme provider to have more information If you need some more helps, please feel free to contact us v
Few readers
Ali Reviews 6.0 - Error when submitting the reviews via Email Request Reviews
Recently, we are having an error when submitting the reviews via the Email Request Reviews. When you press "Submit" button, it will direct you to the Product page. The following problems happen It's not scrolling down to the Write a review section but stay on the top of the Product page. The already written reviews in Email has been disappeared, customer has to write the review again Those issue
Few readers
