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• How to install Sales box to my online store?

  Please follow these following steps to manually add this section that will display on your product page. Go to your Online store - Theme - Find the Theme that you're using - Action - Edit Code. Search for product.liquid file (or product-template.liquid in some cases). ![](https://storage.crisp.chat/users/helpdesk/website/b90ee6ee030b5800/8d43a2e2-Few readers

• How to move the Offer box location?

  Go to Settings > General Settings > Offer Position Select offer position to be Above Cart Button, Below Cart Button, or Other Position For Other Position, please click on Select Element Then you will be directed to a sampleFew readers

• How to customize style in theme settings?

  Go to Manage Offer > Edit an offer: Go to Theme settings and you will see 4 main sections. 1.Theme template This section provide you with some theme template to apply: ![](https://storage.crisp.chat/users/helpdesk/website/b33e70b7192cf8Few readers

• How to create a specific offer for particular products?

  Go to Offer Box, and click Create button on Specific Offer Click Create button on Create Product Offer: Add one, or more products as you want: ![](https://storage.crisp.chat/users/helpdesk/website/377eea879037aa00/3bb3904b-d89c-412b-827c-f77f6e_1udqdw7.pnFew readers

• What will happen when you uninstall and re-install our Sales Box app?

  UNINSTALL ****The data will be there within 90 days as usual for user. RE-INSTALL ****You need to choose the plan again: Then approve charge, and you can start using the app: NOTE WITHIN 30 days, you can uninstall and re-install our app several times WITHOUT being double charge OR multiple charges on yFew readers

• How to set General Offer for all products?

  Go to Offer box and choose Edit button to start creating a general offer Compose offer content by selecting icon, dynamic text and editing the static text. You can even Add more offer  Or select a template: ![](https://storage.crisp.chat/users/helpdeFew readers

• How to create a specific offer for particular countries?

  Go to Offer box and click Create on Specific Offer Then: Select one or more countries as you want then choose the Shipping fee and time or Select Group Country. Please refer this article on how to apply a group of country in an offer [http://help.fireappsFew readers

• How to apply a group of country in an offer?

  Go to Settings > Group Country > click on Add group button Fill in Group name, Country, Shipping Fee, Min/Max time (days) information, and click on Save button. Go to an offer > Click on Select Group Country button TheFew readers

• How to remove leftover code after uninstalling Sales Box

  We would love to show you how to get rid of it or remove it out of your site completely. You can simply follow these steps: Search for file file salesbox-common.liquid, if having please delete this file Remove block {% include "salesbox-common" %} from templates/product.liquid Remove block {% include "salesbox-common" %} from templates/product.liquid If it’s too hard for you, don’t be hesitate, please contact to us for helping you remove the code via live chat, or email us at [supFew readers

• Which plans are Sales Box 3.1 offering?

  The price of Premium plan will be based on your Shopify plan: Basic Shopify plan: $19/month Professional Shopify plan: $29/month Advanced Shopify plan: $39/month Plus Shopify plan: $59/month When you start your first subscription with Sales Box, it will begin with a 7-day FREE Trial, which lets you try to access all our features for FREE.  From the 8th day onwards, your free trial will automatically become a paid subscription unless you cancel your free trial. ForFew readers

• What happens to a Product page if you add both Product offer and Country offer?

  Product Offer will always be displayed on the Product page prior to the Country Offer and General Offer. Furthermore, you can still select the country to display in the Product Offer. Please take note that the display order priority will be as follow: Product offer=> Country offer => General offer. If you need some more helps, please feel free to contact us viFew readers

• What's new in Sales Box version 3.0?

  In latest version Sales Box 3.0, we have improved better app performance with total new UI. Now you do not have to worry about slow loading when creating an offer anymore since it is improved to be faster ever. We have added so many options that you can use to customize the appearance of Sales box on your storefront in order to make it look even more beautiful. You can find them by Editing an offer > Theme. We offer to select a solid background, pattern background or upload anFew readers

• Can my customer see an offer from other country?

  Open an offer > Go to Compose Offer Add change_location variant to offer's content Save updates, and you can check how your offer box appears on store On store, you can check how this offer look like from other country by clicking on the counFew readers

• 504 ERROR of Sales Box

  At the moment our server is not consistent, so it couldn’t be stable for you to login into our Sales Box Dashboard such as Product Settings. Could you please help us to refresh the page and try for several times during this issues please? We are taking an advantage on this and working hard to solve this problem completely as soon as possible. After this fixing completely, we will notify to you for more information. Once again, we apologize for this inconvenience may have caused to you.Few readers