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Plan and Pricing

• WordPress - Which plans are we offering in newest Transcy?

  In our first version, we would love to bring a service support to translate your website for FREE without any cost and definitely unlimited words. We'll continue providing paid plans with more awesome features in the soonest. Please stay tuned. In this release, we provide: Translate entire your website automatically and consistently thanks to AI Translate system Add 100+ languages to get your website closer to all customers over the world Transmit target language translation on websiteFew readers

• WordPress - Is Transcy free now?

  In our first version, we're glad to provide service to translate your store for FREE without any cost and absolutely unlimited words for over 100 languages. Quickly install Transcy to expand your website to the world. Since we've newly released Transcy plugin on Wordpress so it might be difficult to avoid unexpected circumstances or face the unknown at the first. Hopefully to have your understanding and sympathy in advance. We've still been working to bring new versions in the next time. DFew readers

Manage Language

• WordPress - How can I set up Language in Transcy app?

  In Transcy plugin => Language menu => please follow step-by-step below to set up languages on website: Check store default language At default, it will select English as default language. Please kindly check store default language then select your right default language in the dropdown list by clicking on "v" icon next to Your site's default language. Please be advised that default language is the language that you've written on your website. After adding target languages, the plFew readers

• WordPress - How do I set up Transcy in Wordpress?

  You can easily set up Transcy to get a multilingual website just in few clicks: Make sure you already have a website/store domain on Wordpress Login your site dashboard in Wordpress => Plugins menu => Add New => type Transcy on Search bar Click on Install now button on Transcy plugin => then click Activate Under Plugins menu => Transcy => Wordpress will share your info (name, email, domain) => after check info carefully, tap Sign up button ![](https://storage.crisp.cFew readers

• WordPress - Will my website be translated fully automatically?

  Thanks to Google’s best practices for multilingual website translation, serving all translated pages automatically and seamlessly. Transcy use AI Translate source from Google which automatically detects all your website content for easy translation. It saves time a lots when all translations are constantly updated in real-time, so you don’t need to worry about manually modifiying and any newly added content is automatically translated. At the moment you can't edit the translation in Transcy bFew readers

• WordPress - How many language does Transcy support?

  Transcy supports 100+ different languages to translate your website into multiple languages that helps your store approached to worldwide visitors easily. You can find the list of supported languages below: Or please kindly visit this link for better search Afrikaans Amharic Arabic Azerbaijani Bashkir Belarusian Bulgarian Bengali Portuguese Bosnian Catalan CorsicanFew readers

• WordPress - How is the display order of Target languages in-app and in Switcher?

  After adding target languages, Target Language in plugin will be displayed in the order as the same as the order of added target language in the dropdown list. On the next adding, the closet ones added will be at the top of the list in plugin. The first ones added will be at the bottom of the list in plugin. Example: You first select Japanese, Korean, Swedish, Russian respectively as target languages in the dropdown list, then add to the plugin. So you see the display order from the top toFew readers

• WordPress - What happen if I delete the target language?

  You can delete any target language by the way Language menu => select target language on your added target languages list => Bulk action => Remove => Apply => check box for confirmation => Remove button ![](https://storage.crisp.chat/users/helpdesk/website/51849cFew readers

Manage Switcher

• WordPress - How to set up Switchers for your store?

  To set up the switcher on your store to switch between languages, firstly please login in Wordpress account --> Transcy plugin --> Switcher menu You can set up: General Setting: Turn on/off Switcher, Switcher visibility Customization: you can set up Position of Switcher, Switcher Appearance General Switcher Settings --> General --> Switcher visibility --> turn Switcher visibility button ON to publish --> choose visibilty type to show switcher --> Save In case you have done settiFew readers

Cooming soon

• WordPress - Does Transcy support to add different videos for various languages?

  In this basic version, we do not support it yet. Very sorry for this inconvenience. Coming soon... Stay tuned, please. If you need some more help, please feel free to contact us via live chat or email us at support@fireapps.ioFew readers

• WordPress - Does Transcy support to add different images for various languages?

  Very sorry for this inconvenience. It's NOT available yet in our basic version. We're working to bring it soon in the next versions. Stay tuned, please. Should you need further support, please feel free to contact us via live chat in-app or email us at support@fireapps.ioFew readers

• WordPress - Is it possible to edit the translation in Transcy?

  In our basic version, we do not have the function to edit the translation yet. Sorry for this inconvenience. However, we're really aware of how this function is important to your need so we're trying to research and will bring this function in the near update for sure. Stay tuned, please. If you need some more help, please feel free to contact us via live chat or email us at support@fireapps.io ![](https://storage.crisp.chat/users/helpdesk/website/c8e1f7f35a0eb800/b5b6049f-117d-4090-b611-Few readers

• WordPress - Does Transcy have the exclusion and exception option for translating?

  We truly understand your concern on this function. The Exception option is to exclude words, phrases from translation as well as create custom translation rules that helps you a lot in managing translation in a specific way. But sorry at the moment it's NOT available yet. Will keep you posted once it's launched in the next versions. Should you need further support, please feel free to contact us via live chat or email us at support@fireapps.io ![](https://storage.crisp.chat/users/helpdesk/Few readers

FAQ

• WordPress - How to create a staff account, and why does support team need it in Transcy?

  We do understand your concern about your confidential information, and somehow you do not want to share it to anyone else, thus we always do our best to check your issue without staff account needed at first. However, in some difficult situations where we need to investigate deeper, staff account is compulsory for us to understand your problem further, and find the way to fix it. Also we do have Privacy policy here, so please do not worry about leaking yoFew readers

• WordPress - Can I migrate from Weglot Translate, Polylang to Transcy?

  At the moment it's impossible. Sorry for this inconvenience. Will keep you posted once it's available. If you need any further helps, please feel free to contact us via live chat or email us at support@fireapps.ioFew readers

• WordPress - Can I use Transcy on more than one website?

  Sorry! In this basic version, we do not support multisite with Transcy on Wordpress yet that means you can't use Transcy on several websites. We've been working to bring it to you soonest so please stay tuned. If you need any further helps, please feel free to contact us via live chat or email us at support@fireapps.ioFew readers

• WordPress - What will happen when you uninstall and re-install our Transcy app?

  UNINSTALL In case you uninstall/delete the plugin on WordPress account, all data won't be saved after uninstalling. You need to set up the plugin and everything again (language, switcher) after reinstalling. To delete the plugin, in Wordpress account: Please go to Plugins => Installed plugins => press Deactive on Transcy plugin Press Delete on Transcy plugin ![](https://stFew readers