Plan and Pricing
WordPress - Which plans are we offering in newest Transcy?
From the version (ver 2.0), we would love to bring a service support to translate your website with 2 packages Free plan, Starter plan ($9.9/month) and definitely unlimited words. Futhermore, you can test out the plugin for free within 7 days trial. For more details, please check out here. Besides our main function: Translate entire your website automatically and consistently thanFew readersWordPress - Get started with Transcy plugin
What is Transcy plugin? Transcy is a plugin built on WordPress site that can help you launch website in multiple languages and convert price into any target currencies as long as your site using Woocommerce. How to set up Transcy plugin? Contents: Install the plugin Onboarding wizard Set up language Set up currency (optional) Set up switcher (3-5-set-up-switcherFew readersWordPress - Is Transcy free now?
In our newest version, we're glad to provide a Free plan to translate your store for FREE without any cost and absolutely unlimited words for over 100 Basic languages in the list so that you can feel free to select one of them to present your website in desired language. Furthermore, you can experience the plugin with more awesome features in Starter plan -$9.9/month (newest paid plan). For more details, please kindly refer to our pricing plan here (https://support.fireapps.io/en/articleFew readersWordPress - Will I be charged again when doing uninstall, and re-install Transcy plugin?
According to PayPlay system states that "When you create a plan, you set the regular period billing cycle duration. A plan’s billing cycle defines the recurring frequency with which the subscriber is charged." So in this case, a paid plan (Starter plan) with a monthly billing cycle charges the subscriber on a recurring frequency of one month. Uninstall/Deactive In case, while using the plugin in a current 30-day billing cycle, you decide to uninstall/deactivate the plugin mid cycle. ByFew readersWordPress - Does Transcy plugin offer a free trial?
We would love to give you a 7-day Trial for FREE and a 30-day money-back guarantee for the first billing if you are not satisfied with our service. So all new users could be free to test out all outstanding functions in Starter plan without being charged before going to the final decision to stay with us and use Transcy officially. Before the trial Follow this guidance to install the plugin.Few readersWordPress - How will I be charged if I do upgrade/downgrade from Free to Starter plan in Transcy plugin?
At the moment, we are using PayPal payment system. So all charges are direct processed automatically via this system. We provide 2 available plans with a Free plan and a Starter plan (paid plan). For Starter plan which requires you to input card information and approve charge via PayPal after the 7-day trial ends. For more details about pricing plan, please check out here.Few readersWordPress - Where can I check Billing information?
Go to Transcy plugin web https://wp.transcy.io/billing =Billing menu to find and check Billing information by yourself Should you need further support or concern related to billing, please feel free to contact us via live chat or email us at support@fireapps.ioFew readersWordPress - What will happen when I upgrade/downgrade plan in Transcy?
UPGRADE Upgrading plan successfully will unblock many functions. To know more about what is the difference between plans, please kindly refer to this article. DOWNGRADE From Starter plan to Free plan: Only add/publish 5 target currencies Only add/publish 4 Basic languages and 1 Advanced language All target languages and currencies back to Unpublished status (needFew readersWordPress - What happen if my payment charge fails?
At the moment, we are using PayPal payment system. So all charges are direct processed automatically via this system. According to PayPlay system states that "When you create a plan, you set the regular period billing cycle duration. A plan’s billing cycle defines the recurring frequency with which the subscriber is charged." So with our plugin, a paid plan (Starter plan) with a monthly billing cycle charges the subscriber on a recurring frequency of one month. As usual, a recurring chargeFew readers
Manage Language
WordPress - How many language does Transcy support?
Transcy supports 100+ different languages to translate your website into multiple languages that helps your store approached to worldwide visitors easily. You can find the list of supported languages below: Or please kindly visit this link for better search Afrikaans Amharic Arabic Azerbaijani Bashkir Belarusian Bulgarian Bengali Portuguese Bosnian Catalan CorsicanFew readersWordPress - Is it possible to edit the translation in Transcy?
From our version 2.0, we're glad to inform that you can edit the translation for only Advanced language. More details about languages sources, please kindly refer to this link. However, at the moment we do not support to edit translation of Basic language yet due to the technical limit of this language source. Sorry for this inconvenience. We're really aware of how this function is imporFew readersWordPress - How is the display order of Target languages in-app and in Switcher?
After adding target languages, Target Language in plugin will be displayed in the order as the same as the order of added target language in the dropdown list. On the next adding, the closet ones added will be at the top of the list in plugin. The first ones added will be at the bottom of the list in plugin. Example: You first select Japanese, Korean, Swedish, Russian respectively as target languages in the dropdown list, then add to the plugin. So you see the display order from the top toFew readersWordPress - What happen if I delete the target language?
Please be advised that Removing will permanently delete all current translations. That means visitors will no longer see your website in these languages. Especially we only store the translation data of Advanced language within 30 days after uninstalling the plugin. You can remove a single language or remove in bulk in our separated Transcy plugin. From Transcy in WordPress admin >Language menu >direct to https://wp.transcy.io/ >Transcy plugin >>Few readersWordPress - How to manage the translation in Transcy plugin?
Requirement: Only the translation of Advanced language type is editable. Click here to learn more pricing plan. Users who don't use Woocommerce to build products on WordPress site, Product resource will be unable to edit in Manage translation. All actions to manage the language translation are implemented directly in our separated plugin at https://wp.Few readersWordPress - What is Basic language and Advanced language?
Target language Target language is the language you wish to add to your website besides your store default language so that your customers could view your store easily in their preferred language by selecting a target language on Switcher. Default language is the language you set for your store on Shopify. Your visitors will see this language at default if their preferred language (target language) isn't available. Transcy will use this language as the first language to translate into tarFew readersWordPress - Find and replace translated content in Transcy plugin
Please note that we provide 2 separated operations to manage the plugin, all settings to manage Language, Currency, Switcher, Translation will be handled directly in our separated plugin web at https://wp.transcy.io. Once you hit any menu in Transcy plugin in WordPress admin, it'll be directed to our separated plugin web at https://wp.transcy.io to do further action and manage related settings. More details about how to manage the translation in our own designed plugin, please refer to this lFew readersWordPress - What is Sync data button?
Please note that we provide 2 separated operations to manage the plugin, all settings to manage Language, Currency, Switcher, Translation will be handled directly in our separated plugin web at https://wp.transcy.io. Once you hit any menu in Transcy plugin in WordPress admin, it'll be directed to our separated plugin web at https://wp.transcy.io to do further action and manage related settings. More details about how to manage the translation in our own designed plugin, please refer to this lFew readersWordPress - What kinds of translation statuses in Transcy plugin
Basic language type does not show the status in plugin since this language is translated automatically by google.translate.js Advanced language type: there are 5 types of status which reflect the translation result when you press Translate button in our own plugin https://wp.transcy.io/translation including: : the language is not translated yet by Transcy machine : the language/page/element waiting for translatingFew readersWordPress - What's Third-party app function in Transcy plugin?
For contents that are built from third-party apps, or are not listed in Manage Translation, you can just enable Third-party app function to get all those contents translated automatically without editing the translation. Please note that we provide 2 separated operations to manage the plugin, all settings to manage Language, Currency, Switcher, Translation will be handled directly in oFew readersWordPress - How do I set up language in Transcy plugin?
From now on, all settings to manage Language, Currency, Switcher, Translation will be handled directly in our separated plugin web at https://wp.transcy.io Below are step-by-step guidance in Transcy plugin web: I. Check store default language Make sure you have defined your default language first in the embedded plugin inside Wordpress admin Please be advised that default language is the language that you've written on your website. After adding target languages, the plugin will baseFew readersWordPress - What is "Auto update translation" function and how to set up this function in Transcy plugin?
Auto Translate or Auto update translation function which help you update the translation for new contents or changes in existing Products, Pages and Posts automatically. Example: You have changed the product name of a product in WordPress site (default language) and already set up Auto translate function for that product page, the plugin will detect new content of the product name and translate that new content automatically to update your product translation in target languages.Few readers
Manage Switcher
WordPress - How to set up Switchers for your store?
Please note that we provide 2 separated operations to manage the plugin, all settings to manage Language, Currency, Switcher, Translation will be handled directly in our separated plugin web at https://wp.transcy.io. Once you hit any menu in Transcy plugin in WordPress admin, it'll be directed to our separated plugin web at https://wp.transcy.io to do further action and manage related settings. Please follow these steps below to setup Switcher in the plugin: From WordPress admin, accessFew readersWordPress - How to edit Currency name, code, symbol on switcher in Transcy plugin?
In this new version, you can set up currency and customize how currencies are displayed (Name, Code, Symbol, Flag) of each currency including default currency on Switcher in Setting. Just go to Currency menu in Transcy plugin in WordPress admin, it'll redirect you to Currency settings in the separated plugin version https://wp.transcy.io/ From Currency settings in the separated plugin version, there will show you all currencies in our supported list and Default currency will be shown onFew readersWordPress - How to edit the name and flag of target languages on switcher in Transcy plugin?
From Language menu in Transcy plugin WordPress admin =redirect you to Language setting in the seperated plugin version https://wp.transcy.io/ =from there you can manage to adjust the name, country flag for your target languages and default language on switcher Here's our separated plugin version cFew readers
Manage Currency
WordPress - How to format currency in Transcy plugin
Please note that we provide 2 separated operations to manage the plugin, all settings to manage Language, Currency, Switcher, Translation will be handled directly in our separated plugin web at https://wp.transcy.io. Once you hit any menu in Transcy plugin in WordPress admin, it'll be directed to our separated plugin web at https://wp.transcy.io to do further action and manage related settings. More details about how to set up currency in our Transcy plugin, please check it out here (https://Few readersWordPress - How to set up Currency in Transcy plugin
Requirements: This function only works when the user has WooCommerce installed In case you already installed and set up WooCommerce, please feel free to set currency in our plugin as below, please note the currency limitation on per plan, learn more here. Please note that we provide 2 separated operations to manage the plugin, all settings to manage Language, Currency, SwitFew readersWordPress - Can I set or edit the Exchange rate in Transcy by myself?
Please note that we provide 2 separated operations to manage the plugin, all settings to manage Language, Currency, Switcher, Translation will be handled directly in our separated plugin web at https://wp.transcy.io. Once you hit any menu in Transcy plugin in WordPress admin, it'll be directed to our separated plugin web at https://wp.transcy.io to do further action and manage related settings. For more details about how to set up currency, please click this link (https://support.fireapps.io/Few readers
Automation
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Cooming soon
WordPress - Does Transcy support to add different videos for various languages?
In this basic version, we do not support it yet. Very sorry for this inconvenience. Coming soon... Stay tuned, please. If you need some more help, please feel free to contact us via live chat or email us at support@fireapps.ioFew readersWordPress - Does Transcy support to add different images for various languages?
Very sorry for this inconvenience. It's NOT available yet in our basic version. We're working to bring it soon in the next versions. Stay tuned, please. Should you need further support, please feel free to contact us via live chat in-app or email us at support@fireapps.ioFew readersWordPress - Does Transcy have the exclusion and exception option for translating?
We truly understand your concern on this function. The Exception option is to exclude words, phrases from translation as well as create custom translation rules that helps you a lot in managing translation in a specific way. But sorry at the moment it's NOT available yet. Will keep you posted once it's launched in the next versions. Should you need further support, please feel free to contact us via live chat or email us at support@fireapps.io (https://storage.crisp.chat/users/helpdesk/Few readers
FAQ
WordPress - How to create a staff account, and why does support team need it in Transcy?
We do understand your concern about your confidential information, and somehow you do not want to share it to anyone else, thus we always do our best to check your issue without staff account needed at first. However, in some difficult situations where we need to investigate deeper, staff account is compulsory for us to understand your problem further, and find the way to fix it. Also we do have Privacy policy here, so please do not worry about leaking yoFew readersWordPress - Can I migrate from Weglot Translate, Polylang to Transcy?
At the moment it's impossible. Sorry for this inconvenience. Will keep you posted once it's available. If you need any further helps, please feel free to contact us via live chat or email us at support@fireapps.ioFew readersWordPress - What will happen when you uninstall and re-install our Transcy app?
DEACTIVATE In case you just deactivate the plugin without uninstalling, the data is still saved but you can't use or log in the plugin anymore in Wordpress admin as well as our own plugin website at https://wp.transcy.io/ The Switcher visibility is OFF on store-front. REACTIVATE Users can log in the plugin normally in both Wordpress admin and separated plugin websFew readersWordPress - Can I use Transcy on more than one website?
Sorry! In this basic version, we do not support multisite with Transcy on Wordpress yet that means you can't use Transcy on several websites. We've been working to bring it to you soonest so please stay tuned. If you need any further helps, please feel free to contact us via live chat or email us at support@fireapps.ioFew readersWordPress - Why am I logged out Transcy plugin web interface while working?
If you see this notification banner and logged out of the Transcy plugin web, please kindly access the plugin directly from WordPress admin again, then you can continue working normally. Sorry for this inconvenience and thanks for your understanding in advance. Should you have any other concern, feel free to contact our Support team via our live chat channel by clicking on the bottom right iconFew readers