Ali Reviews - How to fill review data in CSV file?
CSV file structure
There are 8 main columns in the CSV file as the following:
Customer country code (Alpha-2 code)
Customer email (Optinal)
Image Link (Optional)
How to fill data properly and import successfully
Firstly, please make sure to NOT rename and/or add new/remove any of existing columns.
Secondly, please check below information to have full understanding about which data should be put in each column. Otherwise, you might get an error and will not be able to import CSV file successfully.
Customer country code
Please check this article to find the right country code
Product ID OR Product Handle
Product ID is the last part (number) of your product URL from Shopify admin
NOTE: please make sure the Product ID is filled in correct Number format. You can right click on the Product ID row --> Choose Format Cells --> Number without decimals
Product handle is the last part of product URL (This data is used when you used the template from the other apps)
For example: https://ali-reviews-demo.myshopify.com/products/luxury-men-watch
--> Then luxury-men-watch is Product handle
The name will appear on the review exactly as inserted in the file
Valid values are considered including 1/2/3/4/5, so please use those numbers only.
Otherwise, if you input an invalid value, that row will be skipped, and you will not see that review in the Ali Review back-end app.
The text of the review with maximum 2000 characters in length.
Customer Email (Optional)
Fill in your customer email here.
You can leave this column empty if you don’t have the customer’s email address
The right format for published review date is mm/dd/yyyy or mm/dd/yy
If the published date column is left empty or filled with incorrect format, that row will be skipped, and you will not see that review in the Ali Review back-end app.
Image Link (Optional)
In this column, we expect a public Image URL with the following 4 image types only (.jpg, .jpeg, .png, .gif)
For example: https://www.gstatic.com/webp/gallery/1.jpg
You can have max 5 images in a review, and each image should be separated by a comma ","
Please check this article if want to public the images from your computer
If you need some more helps, please feel free to contact us via live chat or email us at email@example.com
Updated on: 23/05/2023