Question 1

Ali Reviews - How can I show rating star in the Product page?

Accepted Answer

Here’re details that guide you how to add the code snippet in order to display rating star in the product page:

Go to your Online store - Theme - Find the Theme that you're using - Action - Edit Code.

Search for product.liquid file (or product-template.liquid in some cases).

Then, find the following code line (A):

{{ product.title }}

Copy this code snippet (B):

<div product-id="{{ product.id }}" class="alr-display-review-badge"></div>

Insert the code snippet (B) under the above code line (A):

That’s it. Good luck!

P/S: product.liquid or product-template.liquid can be named differently due to variety of themes._

NOTE: If it doesn't work, please free to contact our Support team via our live chat channel by clicking on the bottom right icon inside app, or our email at support@fireapps.io.

Question 2

Ali Reviews - How to show Review Widget on online store?

Accepted Answer

We aim to help you set up your review widgets in the most efficient and easy way. In the latest version, you will be able to add more than one widget on one page.

This article including 2 main points:

Add review widgets
Widget settings

|| ADD REVIEW WIDGETS

On each page, you can have the specific review widget(s).

Select the page > choose the widget type

Choose Existing widgets or Create new widgets

|| WIDGET SETTINGS

Click on the widget to open the widget settings. There are some settings as bellow

Edit Widget

There's an action button to Hide/ Delete/ Reset widget settings

Look and Feel

This section help you to customize the review widgets' appearance

More information can be found here

Product options

You can set which products' reviews to show on the widget based on product triggers/ conditions

Check this article to learn more about this setting

Advanced settings

Audience: Show the widget to all visitors or set conditions to show the

Question 3

Ali Reviews - How can I show the rating star in Collection page?

Accepted Answer

To show the rating star in the Collection, you need to add the code snippet into the product-grid-item.liquid or product-card-grid.liquid file, located in your default theme. Here’re details that guide you how to display reviews on your collection page:

Go to the product-grid-item.liquid or product-card-grid.liquid file. Then, find the following code line (A):

{{ product.title }}

Copy this code snippet (B):

<div product-id="{{ product.id }}" class="arv-collection arv-collection--{{ product.id }}"></div>

Insert the code snippet (B) under the above code line (A).

P/S: If you can not find product-grid-item.liquid or product-card-grid.liquid, let try on product-card.liquid OR product-item.liquid OR product-info.liquid.

Finally, if it still does not work, please feel free to contact our Support team via our live chat channel by clicking on the bottom right icon inside app, or our email at support@fireapps.io.

Question 4

Which plans are we offering in newest Transcy version?

Accepted Answer

In this newest update, we are offering only 2 Paid plans (STARTER, ESSENTIAL without Free trial), and a FREE plan (with all basic features).

FREE PLAN

Including all basic features per below:

Translate your store into 1 target language only
Translate up to 2000 available words
Unblock all pages enable to translate
Edit translation
Customize Switcher style
Convert up to 167 target currency (click here to know more)
Auto Switch Currency by location
Integrate with Shopify Payment
Show Transcy logo

STARTER PLAN

Price is $17.9/month including the following highlighted features:

Everything in FREE plan, and:
Translate your store up to 5 targeted languages
Translate up to 100,000 words
Translate third-party app elements
Automatic language detection (refer to [Language settings](https://support.fireapps.io/en/article/how-can-i-set-up-language-setti

Question 5

Ali Reviews - How to import reviews from AliExpress?

Accepted Answer

To start importing reviews:

Make sure that you're using Chrome for desktop with Ali Reviews Extension installed.
Go to Get -> Import -> Click on Import from Ali Express

Click Import reviews button paste your AliExpress product link. All done! Your reviews should be imported within 10-15 sec.

You can also re-check Import Settings before importing to get the reviews matching with your filter.

In case you cannot import reviews, please refer to this article

If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io

Question 6

How to set up Currency in Transcy app

Accepted Answer

FIRST GLANCE

When you first install and access to the app, there will be some short guides on how to set up the currency when starting. NOTE: In case your Store Default Currency is unsupported at the moment in the app, the below window will be shown. Refer to this article for a solution and list of supported currencies.

HOW TO SET UP

Click the button Start now to start setting up currency format for your store.

You will see a tour guide opened like the following which will guide you through step-by-step in details.

Following steps are just an EXAMPLE flow to set up currency format. The code might vary due to different themes, so just follow the guide in the app properly to set up the right code

![](https://storage.crisp.chat/users/helpdesk/website/51849c8de000cc00

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