Import Reviews FAQS

• Why this message "Reviews are flying to your store" kept loading and waiting for a while for reviews imported.

  It depends a lot on your Import setting and how many number of reviews on AliExpress link. Normally your reviews should be imported within 10 - 15 seconds. In some cases, after everything setup in Import setting, you start to import reviews but this popup keep loading for so long but you still do not see the result yet. Don't worry. Please have a look at some reasons as below and follow accordingly steps: Your products have so many reviews on Aliexpress and thus the app nSome readers

• Why are my reviews not translated after importing from AliExpress?

  Recently you may find that function Translate into your chosen language does not work properly after importing reviews from AliExpress. The behind reason is that we have used Translation service provided by AliExpress, and recently AliExpress decided that they will keep a review in original language without translating if that review has been only created within 7 days compared to current day. Recommendation Set to choose reviews from specific countries, Go to Import Settings ReFew readers

• How can I exclude some keywords from the reviews?

  If you import reviews from Ali Express, and you do not want to get the reviews which contains some specific keywords, please follow the bellow steps Go to Import reviews =on the top right, open Settings, scroll down to see the Skip reviews with keywords box.  Kudosi will skip the reviews which contain such keywords while importing NOTE: We automatic added some excluded keywords for you to increase the quality of reviews. Please do not add any mark (comma, dot) at theFew readers

• Why does the reviewer name show as *** after importing from Ali Express?

  Since you are importing the reviews on Ali Express, we will get the exact reviews from there. The reviewer names on Ali Express are showing as A* or Ali Express Shopper. If you do not want the text "Ali Express Shopper" on your storefront, you can configure the Import Settings to convert it into hidden format (A*) The reviews which are written by your customer (via storefront, Email request, etc.) wFew readers

• How can I import reviews for products that have no reviews on AliExpress?

  There are several solutions for this concern: You can use our Email feature to request your buyer to leave a review for the item that they bought. Check more information here. Import reviews from CSV file For more detail, how to import reviews to a product from CSV file, please check this article (https://support.fireapps.io/en/article/ali-reviews-60-how-to-import-reviews-with-my-own-Few readers

• Fixing common importing review errors

  During the review import process, you may encounter some issues. This article will help you figure out some common importing errors and how to solve them. On this page No reviews match import settings No customer reviews in the review source URL format errors No product ID in the URL Duplicate URL No reviews match impPopular

• Importing reviews from AliExpress and Amazon

  By using AI-powered review importers from AliExpress and Amazon, Kudosi will help you save time and effort to locate quality and accurate review sources for a quick import without manual searching. This article will show you how to import reviews from AliExpress and Amazon effortlessly and effectively. On this page Add Kudosi extension Add active products Import reviews by AI suggestion (2-import-reviews-using-ai-suggestionPopular

• Importing reviews from a CSV file

  In this article, we will learn the steps for importing existing reviews from a CSV file and how to fill in review data in the Kudosi template fields. From this page Import reviews using Kudosi template Format the template fields Import reviews using Kudosi template Steps From the Ali Review dashboard click Import Reviews in the side menu click Import CSV file in the top right of thPopular

• Adding review images into CSV file

  While importing reviews from a CSV file, you might not know how to add review images into a CSV file. This article will provide step-by-step instructions on formatting and publishing image links easily. On this page Format image links in the Kudosi template Publish image links Format image links in the Kudosi template In the Kudosi template (https://docs.google.com/spreadsheets/d/1aktIrXp5AYw27oJ1JuNm8Some readers

• Importing reviews from other product review apps to Kudosi

  Import reviews from Loox, Judge.me, Product Reviews, Stamped.io, Yotpo, Ryviu... to Ali reviews via CSV fileSome readers

• Fixing CSV file import review errors

  I have many reviews in CSV file, but only a few can be importedSome readers

• Finding the Country Code for your reviews in CSV file.

  Please check bellow to find the country code for each country A B |Some readers

• Importing reviews from Shopify Product Reviews to Kudosi

  This article will help you import existing reviews from Shopify Product Reviews to Kudosi easily. On this page Install Kudosi Export existing reviews from Shopify Product Reviews Import existing reviews into Kudosi Install Kudosi Steps In the Shopify App Store (hFew readers