Ali Reviews - How to manage your reviews
Managing customer reviews is a crucial part of maintaining a positive online reputation and improving your products or services In Manage reviews tab, you will be able to view all products reviews and process actions with those reviews Manage media: Modify all reviews' medias (photo, video) of your reviews Manage reviews Select View by reviews to modify all products' reviews or View by products to modify review of each specific product Published: reviews that visible on your storefPopularAli Reviews - How to arrange reviews in order?
As default the reviews will display from the newest to latest ones. You can show the Sorting option, so that visitors can view reviews based on date/ rating/ content/ media At the moment, it's not possible to arrange the reviews in order. However, you can pin specific review(s) on top Here's the rules how the Pin feature works Pinned reviews will show upon other reviews. The review which is pinned laFew readersAli Reviews - Can I restore deleted reviews?
Can I restore, revert deleted reviews on Ali ReviewsFew readersAli Reviews - Questions and Answers (Q&A): Understanding your customer's needs
Questions and Answers (Q&A) is a great helpful section which not only gives your customers' entire needed information before making decision to purchase the items, but also help you to acknowledge your customer's needs To use the Q&A feature, you will need at least Essential plan. This article includes: What is Q&A How to use Q&A section How is the Q&A section showing on storeFew readersAli Reviews - How to reply reviews from my customers
Interacting with customer via reviews helps your store become more trustful. Understanding that, we release the Reply reviews feature which is available on Essential and higher plan HOW TO USE After your customer write a review, it will be placed on Approve reviews section. You will need to approve the review before replying on it. On Manage reviews -- Actions --there will be a Reply button on each review. There are 2 options: Publish reply and Notify via email. You caFew readersAli Reviews - How to share reviews to social network site such as Facebook, Twitter, Pinterest, Instagram
Understanding the influence of Social network to your business, Ali Reviews now allows to share your reviews as image on Social Network Site including: Facebook, Twitter, Instagram and Pinterest Please be noted this feature is only available from Essential plan and higher. HOW IT WORKS Go to Manage reviews --Share on social media Select a channel to share review, then customize the appFew readersAli Reviews - Can the visitors write reviews on my online store?
Absolutely yes, you can ask your customers to write a real review on your online store. Just simply click on "Write a review" button and leave a feedback. Or request a reviews from your purchaser by using Auto Request Note: images' size cannot be bigger than 10MB and video's size cannot be bigger thanFew readers