How will I be charged when uninstalling, reinstalling an app?
Uninstalling and reinstalling an app can be confusing regarding charges. This guide clarifies how charges are applied for both monthly and yearly plans, ensuring you know what to expect.
Uninstall and reinstall monthly plans
Uninstall and reinstall yearly plans
App usage charges are based on a 30-day billing cycle. When you uninstall the app, your subscription will be canceled, and the next recurring charge will be stopped.
If you are still within the current 30-day billing cycle, you can uninstall and reinstall the app multiple times without incurring double charges.
Simply approve the charge, and you will not be billed twice as long as it is within your 30-day billing cycle.
Depending on your choice of plan, you may get:
A prorated charge if you upgrade your plan
An application credit if you downgrade your plan
Tip: Read this article to learn about managing upgrades and downgrades in your subscription plan
If you reinstall the app after your previous billing cycle has ended, it will count as a new billing cycle. Your new billing cycle will start on the day you click "Approve Charge."
App usage charges are based on an app’s annual billing cycle. When you uninstall the app, your subscription will be canceled, and the next recurring charge will be stopped.
If you are still within the current annual billing cycle, you can uninstall and reinstall the app without incurring double charges.
Please note that the annual billing cycle lasts for one year. Currently, our app does not support downgrading within yearly plans, so any downgrade requests will be deferred until the current subscription period ends.
Tip: Read this article to understand downgrading for yearly plans.
If you reinstall the app after the annual billing cycle has ended, a new charge will be applied, starting a new billing cycle.
If you need some more help, please let us know via our live chat or email us at support@fireapps.io
Related articles
How will I be charged if I do upgrade/downgrade plans?
What will happen when I upgrade, or downgrade my plan?
On this page
Uninstall and reinstall monthly plans
Uninstall and reinstall yearly plans
Uninstall and reinstall monthly plans
App usage charges are based on a 30-day billing cycle. When you uninstall the app, your subscription will be canceled, and the next recurring charge will be stopped.
1. Uninstall and reinstall within the 30-day billing cycle
If you are still within the current 30-day billing cycle, you can uninstall and reinstall the app multiple times without incurring double charges.
Simply approve the charge, and you will not be billed twice as long as it is within your 30-day billing cycle.
Depending on your choice of plan, you may get:
A prorated charge if you upgrade your plan
An application credit if you downgrade your plan
Tip: Read this article to learn about managing upgrades and downgrades in your subscription plan
2. Reinstalling after the previous billing cycle
If you reinstall the app after your previous billing cycle has ended, it will count as a new billing cycle. Your new billing cycle will start on the day you click "Approve Charge."
Uninstall and reinstall yearly plans
App usage charges are based on an app’s annual billing cycle. When you uninstall the app, your subscription will be canceled, and the next recurring charge will be stopped.
1. Uninstall and reinstall app within the annual billing cycle
If you are still within the current annual billing cycle, you can uninstall and reinstall the app without incurring double charges.
Please note that the annual billing cycle lasts for one year. Currently, our app does not support downgrading within yearly plans, so any downgrade requests will be deferred until the current subscription period ends.
Tip: Read this article to understand downgrading for yearly plans.
2. Reinstalling after the previous billing cycle
If you reinstall the app after the annual billing cycle has ended, a new charge will be applied, starting a new billing cycle.
If you need some more help, please let us know via our live chat or email us at support@fireapps.io
Related articles
How will I be charged if I do upgrade/downgrade plans?
What will happen when I upgrade, or downgrade my plan?
Updated on: 25/06/2024
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