Ali Reviews - How will I be charged if I do upgrade/downgrade plans?
First of all, you can view and select the Pricing plan on embedded app section
At the moment, we are using Shopify Payment system. So all charges are modified via Shopify. Check this article to know more information
UPGRADING:
With your concern, when you upgrade from STARTER to ESSENTIAL, the charge is prorated based on the difference in price and the number of days remaining in the billing cycle according to Shopify Policy.
For example:
You begin a 30-day billing cycle on a STARTER plan and get the charge of $9.90, then upgrade to an ESSENTIAL plan, which is $19.90 plan on day 15 of the billing cycle.
=> You'd be charged ($19.90 - $9.90) * ((30-15)/30) = $5.00 (+ $9.90 of Starter plan at the begin of the app billing cycle)
Simply, you upgrade from STARTER to ESSENTIAL on the same day, you'll get 2 charges, $9.90 for Stater plan and $10.9 for the difference of 2 plans. In total $19.90 plan = Essential plan
DOWNGRADING:
According to Shopify: "when you downgrade your plan by moving from a more expensive charge to a less expensive charge, you're automatically offered an application credit based on the difference in price and the number of days remaining in the billing cycle. This application credit can be used towards any future application purchase on Shopify."
The first app charge billing cycle is counted after trial period. Each cycle lasts long 30 days and will be recurred monthly. The charge is included in your Shopify monthly bill
I hope this will be clear your concern. Let me know if there's anything else I can help you with.
If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io
At the moment, we are using Shopify Payment system. So all charges are modified via Shopify. Check this article to know more information
UPGRADING:
With your concern, when you upgrade from STARTER to ESSENTIAL, the charge is prorated based on the difference in price and the number of days remaining in the billing cycle according to Shopify Policy.
For example:
You begin a 30-day billing cycle on a STARTER plan and get the charge of $9.90, then upgrade to an ESSENTIAL plan, which is $19.90 plan on day 15 of the billing cycle.
=> You'd be charged ($19.90 - $9.90) * ((30-15)/30) = $5.00 (+ $9.90 of Starter plan at the begin of the app billing cycle)
Simply, you upgrade from STARTER to ESSENTIAL on the same day, you'll get 2 charges, $9.90 for Stater plan and $10.9 for the difference of 2 plans. In total $19.90 plan = Essential plan
DOWNGRADING:
According to Shopify: "when you downgrade your plan by moving from a more expensive charge to a less expensive charge, you're automatically offered an application credit based on the difference in price and the number of days remaining in the billing cycle. This application credit can be used towards any future application purchase on Shopify."
The first app charge billing cycle is counted after trial period. Each cycle lasts long 30 days and will be recurred monthly. The charge is included in your Shopify monthly bill
I hope this will be clear your concern. Let me know if there's anything else I can help you with.
If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io
Updated on: 20/03/2023
Thank you!