Articles on: Ali Reviews - New widget

Ali Reviews new widget - Why doesn't the verified badge show when I enable it?

You enable the Verified badge on Show reviews --> Customize the review widget (review box, popup detail). However, the verified badge has not shown on your storefront as on the preview.

The verified purchase badge is showing when the reviews are verified to be written by purchasers. Our app will mark the review written from the Email request, SMS request or the submission page linked with the request are purchaser written review and show the verify badge.

For the reviews which are imported from other source or are written on storefront without order identifier, it will not show the verified badge.

Related articles:

How to use Auto request reviews via Email?

How to request reviews via SMS?

What is the review submission page?

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Updated on: 26/05/2023

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