From version 6.0, to make it more convenient to migrate reviews from other apps (like Loox,, Product Reviews,, Yotpo, ...), check below for detailed instruction

Export reviews from previous app into a CSV file

From Ali Reviews dashboard, open the Collect reviews tab --> choose Migrate from Other apps. From there, pick the reviews source

Upload the exported file and waiting for the reviews to be imported


Please make sure you are using the exported file from the same store. If you are using Exported file from another store, please kindly re-check to make sure the information is filled correctly OR try to use our template

If you have edited your product, the Product's name/ Product's handle... would be changed. Please correct those information in the Exported file

You could find the Review template of the supported apps here

Should you need further support, please feel free to contact us via live chat or email us at
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