Articles on: Importing Reviews

Ali Reviews - How to Import Reviews From Other Apps via CSV File

If you're looking to migrate your own reviews from other solutions such as Loox,, Product Reviews,, Yotpo. This step-by-step guide will walk you through the process of migrating reviews into the Ali Reviews app, allowing you to enhance your product pages with valuable customer feedback effortlessly.

Export reviews from the previous app as a CSV file

Open Ali Reviews app -> Import reviews -> on the top right, click on "Import CSV file" button -> Select migrate reviews from a specific app

Upload the exported file and waiting for the reviews to be imported


Please make sure you are using the exported file from the same store. If you are using Exported file from another store, please kindly re-check to make sure the information is filled correctly OR try to use our template

If you have edited your product, the Product's name/ Product's handle... would be changed. Please correct those information in the Exported file

You could find the Review template of the supported apps here

Should you need further support, please feel free to contact us via live chat or email us at

Updated on: 08/03/2024

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