Articles on: Ali Reviews

Ali Reviews - How to manage your reviews

Managing customer reviews is a crucial part of maintaining a positive online reputation and improving your products or services

In Manage reviews tab, you will be able to view all products reviews and process actions with those reviews

Manage media: Modify all reviews' medias (photo, video) of your reviews

Manage reviews

Select View by reviews to modify all products' reviews or View by products to modify review of each specific product

- Published: reviews that visible on your storefront

- Unpublished: reviews that are invisible on storefront

- Pending: reviews were written by your customers via Review Widget or Auto request/ Manual request




Monitor Questions and Answers

A Q&A section provides a platform for customers to engage with the brand and with each other. It encourages a sense of community and can lead to increased user interaction and loyalty. Learn more about this from here.

You will be able to manage all the questions from your customers, decide to publish it into your store and answer the question privately/ publicly



If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io


Related article:

How to reply reviews

How to share reviews to social network platform such as Facebook, Twitter, Pinterest

Copy reviews from one product to others

Updated on: 25/01/2024

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