Since you are importing the reviews on Ali Express, we will get the exact reviews from there. The reviewer names on Ali Express are showing as * or Ali Express Shopper.

For Ali Express Shopper, we have an option on Import Settings to convert it into *

If you wish to show the full name, please kindly manage and edit the reviewer name manually.

If you need some more helps, please feel free to contact us via live chat or email us at

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How to import reviews from Ali Express

Why I can't import reviews from Ali Express?
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